User experience research and design for multiple areas within eComm "channels" of the end users online apparel brands journey. Created and built remote unmoderated interviews to gain new insights and feelings regarding the diverse body types of women to create an emotional connection to the brand. Created and built remote usability tests of concepts for the optimization of user flows through the "add to bag"eComm process.

Applying my User Experience skill-set to the Trek Retail Management software: Ascend

Consultant at American Family Insurance in the Business Development - Innovation Division. Primarily working with the Internet of Things and connected lifestyle products along with omni-channel marketing digital properties.User researchUsability testingUX StrategySite ArchitectureWire-framesPrototypesPresent to StakeholdersEvangelize UX throughout the division

Independent consultant for the Customer Experience department managing the CX Designers in a variety of eCommerce projects.

Application UX Design in the Building Efficiency division that delivers products, services and solutions that increase energy efficiency and lower operating costs in buildings for more than one million customers.

Manage UX team. All aspects of User Experience Design and Strategy:UX ResearchInformation ArchitectureWireframesPersonasUser FlowsUser Scenarios and more!

Contract position serving as Associate Experience Director for a large retail project. Managed team, created IA and wireframes. Worked with BA's to transfer annotated wireframes and use cases to off shore development team.

User Experience Strategist for an award winning advertising agency.Usability TestingPersona DevelopmentInformation ArchitectureTaxonomyCard SortingWireframe Development with annotations and functional specsUser Flow diagramsUser ScenariosSketchingContent AssessmentsHeuristic Evaluations, Competitive Reviews, Focus groups, Stakeholder Interviews and all aspects of research for the discovery process.

As a User Experience designer at Fullhouse I combined logic and creativity to make experiences on the web usable and engaging:Usability TestingPersona Development Information ArchitectureTaxonomyCard SortingWireframe Development with annotations and functional specsUser Flow diagramsUser ScenariosSketchingContent AssessmentsHeuristic Evaluations, Competitive Reviews, Focus groups, Stakeholder Interviews and all aspects of research for the discovery process.

•Managed Web projects from proposal thru development to deployment•Information Architect; Usability analyst•Project Proposal writing from RFPs and project inquiries•Client Relationship liaison – account rep•Project Presentation•Managed designers and developers with web application and website development•Created monthly web trending reports for clients using HBX Analytics•Human Resources generalist•Web Design

Redesigned corporate intranet, created standards and style guides for all internal applications, User Interface design, Content manager, Project Management of product development and application migration.Information Architect, Usability testing.

This was my first "User Experience" job; I did not know it at the time. After reflection of my career, I realized how crucial it was in my path into User Experience. Working with the Education team to do interviews with visitors at an exhibit made me understand the importance of research and getting your point across with as few words as possible. The mantra was, "How do we make sure our visitors leave this exhibit learning something." The Scientists wanted a dissertation of their knowledge with a ton of text. Balancing out that relationship was key to being successful. It took a lot of conversation and sometimes negotiation and politics to get to that balance.•Created Illustration and typography for exhibit graphics•Handled all aspects of large format digital design for exhibit graphics and illustrationsIf you got this far into my work history, thank you for being detail oriented.•Developed and implemented new technologies for delivery of exhibit graphics•Managed relationships with Scientists and Educators to gather requirements of exhibit content to deliver an exciting visitor experience•Web Design and graphicsIf you got this far in the roots of my career, thank you for your detail sensibility!