Technical Project Manager
CurrentPrimary point of contact for all service requests from the customer, both technical and non-technical.
Please complete the CAPTCHA to continue
@asasolutions.com
✓
1 phone found area 781
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Debi Mccraw is listed as Technical Project Manager at ASA Solutions at ASA Solutions, a with 23 employees, based in Cedar Park, Texas, United States. AeroLeads shows a work email signal at asasolutions.com, phone signal with area code 781, and a matched LinkedIn profile for Debi Mccraw.
Debi Mccraw previously worked as Technical Project Manager at Asa Solutions and Principal Software Engineer for Interactive Voice Response (IVR) at Dell Technologies.
This section adds company-level context without repeating Debi Mccraw's masked contact details.
AeroLeads found 1 current-domain work email signal for Debi Mccraw. Compare company email patterns before reaching out.
I have extensive experience in Contact Centers including Developer / Analyst for Interactive Voice Response (IVR) applications, I develop, implement, maintain, and document call programming standards.I am a detail oriented, analytical business partner, effective communicator, and dynamic project manager known for defining, forecasting, and achieving business objectives, managing global initiatives, and scheduling and allocating inbound / outbound contacts as per created policies. As a collaborative leader, I have demonstrated successes in directing cross-functional teams to deliver process improvements, streamlined efficiencies, optimized profitability, and the attainment of company goals.
Listed skills include Business Analysis, Vendor Management, Software Project Management, Integration, and 11 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Primary point of contact for all service requests from the customer, both technical and non-technical.
Project leader for multiple initiatives. Developed DTMF, Directed Dialog and Natural Language Understanding (NLU) applications. Implemented and provided Level 3 support of four global Interactive Voice Response (IVR) environments consisting of fifteen applications.●Avaya Products: Orchestration Designer, Dialog Designer, Business Rules Engine (ABRE), Aura Experience Portal, Voice Portal, Automatic Call Distribution (ACD), Avaya Site Administer (ASA), Call Management System Supervisor (CMS), CentreVu Supervisor, Advocate, Proactive Outreach Manager (POM), Avaya one-X●Nuance Application Studio (NAS), Nuance Vocalizer
Developed middleware applications (including integration with IVR, CTI, and reporting teams). Trained new employees. Provided Level 3 support of the global environment.
Round Rock, Texas, United States
Designed call flows. Programmed ACDs. Provided Level 3 support of global environment consisting of ten Avaya ACDs.Additional Experience: Call Center Operations Senior Manager Managed relationship with Business Partners and Information Technology (IT) team. Provided Business Partners with understanding of telecom related items. Provided to IT call flow designs which met business needs and improved call programming for five Sales sites and seven Care sites. Supervised team of analysts.
Other employees you can reach at asasolutions.com. View company contacts for 23 employees →
Roger Skidmore
Colleague at Asa SolutionsWebster, Texas, United States
View →
SJ
Sukeerthi Javvadi
Colleague at Asa SolutionsTanuku, Andhra Pradesh, India
View →
CL
Cristina Loyo
Colleague at Asa SolutionsUnited States
View →
VT
Vamsi Turaga
Colleague at Asa SolutionsTadepalligudem, Andhra Pradesh, India
View →
PS
Pete Shamburger
Colleague at Asa SolutionsRichmond, Virginia, United States
View →
WT
Wayne Turpin
Colleague at Asa SolutionsBowman, Georgia, United States
View →
RC
Robert Coronado
Colleague at Asa SolutionsPhoenix, Arizona, United States
View →
SB
Sushma Bolla
Colleague at Asa SolutionsUnited States
View →
LT
Laura Towers
Colleague at Asa SolutionsRound Rock, Texas, United States
View →
RK
Rama Krishna
Colleague at Asa SolutionsNidadavole, Andhra Pradesh, India
View →
Quick answers generated from the profile data available on this page.
Debi Mccraw works for ASA Solutions.
Debi Mccraw is listed as Technical Project Manager at ASA Solutions at ASA Solutions.
AeroLeads has found 1 work email signal at @asasolutions.com for Debi Mccraw at ASA Solutions.
AeroLeads has found 1 phone signal(s) with area code 781 for Debi Mccraw at ASA Solutions.
Debi Mccraw is based in Cedar Park, Texas, United States while working with ASA Solutions.
Debi Mccraw has worked for Asa Solutions, Dell Technologies, and Dell Inc.
Debi Mccraw's colleagues at ASA Solutions include Roger Skidmore, Sukeerthi Javvadi, Cristina Loyo, Vamsi Turaga, and Pete Shamburger.
You can use AeroLeads to view verified contact signals for Debi Mccraw at ASA Solutions, including work email, phone, and LinkedIn data when available.
Debi Mccraw is listed with skills including Business Analysis, Vendor Management, Software Project Management, Integration, Business Process Improvement, Requirements Analysis, Business Process, and Software Development.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts