AO-DE-PROVIS• Data Management:○ Managed operations to maintain dealer data and transactions.○ Maintained Master and Reference Data for Vodafone Enterprise Customers, including dealers, service providers, and agencies.• Commission Processing:○ Calculated monthly commission payments for all indirect sales channels.○ Maintained commission conditions and calculation rules for mobile and fixed net wire.○ Calculated commission points for variable payments of sales employees.○ Configured commission conditions using Linux commands for backend systems and GUI/database for frontend systems.• Issue Resolution:○ Worked within defined SLAs to resolve issues following standard operating procedures.○ Utilized Linux commands in the backend and SQL queries via the GUI for issue resolution.• Deployment and Change Management:○ Involved in deployments, releases, and change approval processes for production and test environments.AO-DE-VTS• Job Monitoring:○ Monitored jobs using application monitoring tools like Control-M to ensure smooth execution and identify issues promptly.• Troubleshooting:○ Troubleshooted jobs by identifying and resolving known errors using Linux.○ Collaborated with different teams to resolve complex issues that required cross-functional expertise.