Debbie Lowe Email & Phone Number

Drummoyne

Accounting for practice revenue and expenses including payroll using Xero software. Business analysis and advice as required.

Sydney, New South Wales, Australia

ClearView Wealth provides life insurance, wealth management and financial advice products and services; I have been part of a growth story and was appointed to this role in October 2020 to lead and grow the wealth management business and oversee People and Culture strategy.

Sydney, Australia

ClearView Wealth provides life insurance and wealth management products; I have been part of a growth story and was appointed to this role in October 2015 to lead a diverse range of activities: managing life insurance and wealth operations (administration and call centres), overseeing People and Culture strategy and IT Operations. A bit more detail on what this includes:Most importantly lead to ensure everyone in the team has a chance to contribute and feels empowered to add value through suggestions and participation. Oversee service in terms of processes, SLAs, feedback for Operations and Call Centres (Life and Wealth), Underwriting and Claims teams; aim to deliver consistently excellent customer service supported by efficient and effective processes.Ensure People and Culture strategy is supported by policies and procedures that enable the company to continue to attract the best people who can contribute to its ongoing success; and Deliver internal customer service excellence providing IT infrastructure and service desk capability to ensure our IT infrastructure is current and provides an effective base for our operational systems.

Sydney, Australia

Lead and provide guidance on people and culture strategies, policies and procedures so that they enable the company to continue to attract the best people who can contribute to its ongoing success.Highlights:• Part of an executive team building a culture and an internal brand...check out our company LinkedIn site to see our values.• Renegotiated the ClearView Enterprise Agreement in 2014. You can find our uniquely branded document on the Fair Work website. • We keep all policies current with regular review.• Partnered with Learning Seat to launch our online learning system "Blackboard"​• Partnered with Remesys to launch performance management and remuneration systems "Track.It” and "Score.It"• We provide a sounding board for both management and our people.• We make sure everyone gets paid!• And most importantly we have fun and we set an example of a self-directed team working flexibly and collaboratively.

Drummoyne

Wide ranging brief to assist the owners with the business initially focussed on management, processes and profitability. As the owners were able to became more involved I worked on strategy for building presence on the company site and social media (Facebook, Pinterest, Twitter)

Variety of HR projects to support the Executive General Manager, HR.

San Francisco

Leadership and management of the global implementation of People Soft as HRIS (US, UK, Canada, Japan and Australia) working closely with the IT project team and providing reports to the Global Projects Steering Committee.Management of team dedicated to overseeing global policies and procedures, US payroll and establishment of HR Service Centre in the US. During my tenure I was given the opportunity to lead the US recruiting team and worked closely with the recruiters to enable them to improve their processes.

Joined Barclays Global Investors at a critical transition point as it divested retail funds and forged ahead as the Australian arm of a global funds management powerhouse focussed on excellence in wholesale funds management through the retention and recruitment of people who believed in the vision.As a member of the Executive Committee I worked closely with the CEO to provided counsel to leaders, managers and employees on a wide range of issues. Collaborated with the team to continually improve policies and procedures for all streams of people activities and in conjunction with the global HR team rolled out global programs tailored for local conditions.

Leading a team of HR professionals and Quality Service enthusiasts to deliver leading edge HR strategies and policies to the financial services team and a focus on quality.

Certificate In Governance And Risk Management

Provides an overview of the practice of governance and risk management.

Executive Master Of Business Administration (Mba), Business Strategy And Associated Skills

MBA (Exec) program which covered all aspects of strategically managing businesses, marketing, people and most importantly a lot of inward.

Commerce, Economics

Bachelor of Commerce (Economics)