With 25 years of experience in healthcare and a master's degree in communication, I bring a unique perspective to my role as the sole consultant at d-focus Group. My journey began in an oral surgery practice, where I advanced to practice administrator after earning my bachelor's degree. Since then, I've worked with an urgent care center, surgery center, eye clinic, general dentists, and dental sleep medicine practices as a coach. This diverse background, combined with my expertise in communication, enables me to adapt to the distinct challenges of each business I partner with. I specialize in guiding small businesses to: - Enhance workplace communication for greater collaboration. - Elevate customer service to delight and retain clients. - Resolve conflicts constructively, fostering a healthier work environment. Through personalized strategies and actionable insights, I help businesses build cultures that promote growth, connection, and success.
Listed skills include Healthcare Management, Healthcare, Practice Management, Microsoft Office, and 33 others.