Deborah Bartlett Email & Phone Number

Tulsa, Oklahoma, United States

Valmont Industries, Omaha, NE, (Remote in Tulsa, Ok) December 2022 – October2023Senior Quality Engineer/Project ManagerProject Manager implementing CAQ eQMS (electronic Quality Management System) Software provided, by CAQ AG, at 24 Valmont sites across the US and Mexico. Immersed myself in the software and Valmont processes in order to optimize the software for Valmont specific processes.• Organized team meetings to monitor and drive action item deadlines to match project timeline.• Track and control project budget. Provide monthly graph to provide quick assessment of invoices, confirmed POs, and quotes to show all confirmed and potential impacts to the budget. Work closely with Procurement and IT on hardware and consumables to maintain compatibility with the software and internal systems.• Primary interface with CAQ AG for understanding issues, recommend software enhancement changes, as well as issues. Schedule in-depth team training by specific module and / or task the team needed to complete. Primary user and administrator of CAQ software for the team and sites.• Train sites to use the CAQ software. Utilize feedback from users to make changes or request software updates to optimize CAQ software for internal processes. Created Camtasia videos and PowerPoint files with instruction on how to use the software.

Tulsa, Oklahoma Area

Manage component suppliers to provide quality parts for new project launches and day-to-day production in order for Whirlpool to provide our consumers a high quality product.Manage assigned suppliers for product qualifications via the Production Product Approval Process, PPAP, utilizing product knowledge to determine required paperwork and testing to ensure quality parts for production.Active team member in new project launches to guarantee the components used meet the specification and application. Driving PPAP requirements and timelines to meet Project and Whirlpool requirements. Analyze supplier component failures and assist suppliers with completing 8Ds and Kaizens focusing on thorough root cause analysis and robust corrective / preventive actions in a timely manner.Work with suppliers to analyze data from product returns. Focus on top drivers to reduce failures improving in plant quality and reducing consumer complaints. Utilize WCM tools such as Kaizens, 3G/5G, 5W+1H, 4M+1D, 5Why's, etc.Supporting production processes with supplier issues and performance of their parts.Engage engineering in supplier product changes and product improvements to optimize production processesCreate monthly metrics for Supplier Quality Engineering and analyze for improvement

Tulsa, Oklahoma Area

Port Of Catoosa

Utilized design tools to review certified air ex-changer drawings, pricing and sale order requirements. Prepare job instructions, parts lists and shop paperwork verifying Customer PO requirements and Sales Order requirements are documented for manufacturing and testing. This was a great experience; however, after only a short while, due to industry issues, they had a major layoff - last in-first out.

Lincoln, Nebraska Area

Focus on investigation, trending and reporting of consumer complaints for the Lincoln, NE manufacturing site. Utilize Six Sigma methodology including root cause analysis, problem solving tools, and statistical trending in everyday activities for continuous improvement. Train and lead team members to perform trending, analyze results, and prepare reports for complaints. • Generate trend reports within the Consumer Complaints team for the Lincoln facility to identify emerging trends and initiate Deviations, CAPAs and/or Change Controls when necessary.• Develop Annual Product Review / Product Quality Review (APR/PQR) technical complaint summary reports to be included in the APR/PQR report. This includes providing actions taken, recommendations for additional actions and initiating Deviations, CAPAs and/or Change Controls when required.• Investigate and review technical consumer complaints to identify root cause and actions based on the consumer’s complaint.• Authored new documents for trending requirements, including trending thresholds and how to trend for APR/PQRs, the creation / revision of product information within the Consumer Complaint database, and Training Protocols for trending activities.

Boca Raton, Fl

Sr. Quality Engineer - Small Kitchen and Premium appliances (2006-2011) Led project teams in the application of quality tools for the implementation of investigation results back into the product development process of new and upgraded products. Conducted meetings to communicate metrics identifying product, warranty rates and product quality improvements.• Led cross-functional teams to identify causes for warranty returns and initiate corrective actions. Utilizing teardown findings applied Six Sigma tools and techniques to capture savings resulting in $600K to $900K/year.• Analyze Warranty Returns data and Consumer Call data to identify emerging trends and initiate warranty reduction activities, including corrective actions, of top warranty drivers for focused warranty reduction activities. Quality Engineer – ISO Implementation, Personal Health / Wellness Products (2003-2006)Managed the implementation, maintenance and effectiveness of the Quality System to maintain ISO 13485 certification (Modified version of ISO 9001 for medical devices) and FDA GMP requirements through seven successful registrar / FDA audits and dozens of internal audits.• Authored and revised primary documents required to update ISO 13485 Quality system and continued maintenance for uninterrupted ISO certification. Performed customer audits and upgraded system to meet FDA requirements. • Developed and Managed Quality Data Systems - managed the formal Corrective Action system driving corrective actions (CAPA) to timely closure with measurable effective actions. Created and managed the Discrepant Material system to provide disposition consensus and compliant material to customers.

Torrance, Ca

Managed the Quality Department with interface between Engineering, Production Control and all Manufacturing Departments. Actively oversaw and maintained all aspects of the Quality System while leading 16 direct reports. • Implemented ISO 9001, achieved certification in August 2001 through Underwriters Laboratory. Authored and revised all of the documents required for the ISO 9001 implementation• Maintained qualification to military specifications (QPL), by scheduling and overseeing the maintenance (re-qualification) process. Interface with customers to resolve quality issues, perform customer audits and to upgrade the system to meet special customer requirements.

El Segundo, Ca

Certified Honeywell Black Belt: Implemented PO Process Review; reduced incoming material holds with an approximate annualized cost avoidance of $500K. • Approved and maintained recommended suppliers: developed and maintained supplier quality performance metrics in easily understood charts and graphs and worked closely with suppliers to improve performance. • Participated in the implementation and maintenance of the ISO 9002 Quality system.

Torrance, Ca

Responsible for interfacing with military, automotive and commercial customers and suppliers defining and understanding drawing and quality requirements including issuing and responding to external / internal corrective actions. • Implemented QS 9000 for the Selective Plating Process used on automotive products and started implementation of ISO 9001 throughout all other departments. • Responsible for implementing, maintaining, training and reporting for the Statistical Process Control program.

Dallas, Tx

Component/Part Selection Engineer (1995 - 1997)Closely interfaced with new programs and suppliers to assist with part selection, standardization and reduce cycle-time between design and production. Wrote two position papers: “The Use Of Commercial Connectors Within Military Product” and “The Elimination Of Cadmium Plating From Connectors” Component/Applications Engineer (1986 – 1995)Evaluated supplier performance, based on incoming inspection, quality ratings, corrective actions and customer service in conjunction with conducting supplier audits. Interfaced with multiple programs to provided product selection assistance, information on properties and performance characteristics, qualification testing and failure analysis. Purchasing responsibilities: procurement documents greater than $5000 with detailed procurement analysis as required by federal regulations. Supplier optimization to obtain leverage with fewer suppliers; prepare, evaluate and negotiate long term option agreements