Deborah Dion Email & Phone Number

Portland, Oregon Metropolitan Area

• Drive operations for the Medicaid Evidence-based Decisions (MED) project, a collaboration of 20+ Medicaid agencies. • Foster collaboration within the project team, spearheading continual process improvement to elevate customer experience, achieving consistent satisfaction ratings from participants of over 4.5 out of 5. • Spearhead the topic nomination process, empowering state Medicaid agencies to prioritize the bi-annual research agenda, producing over 20 reports annually. • Optimize resource utilization by liaising with directors and finance staff to manage project budgets, resulting in an average of $150,000 in unused funds repurposed for additional projects yearly. • Instrumental in implementing an equity policy library resource, facilitating easy access for state policymakers to advance health equity initiatives. • Lead event logistics and curate content for bi-annual conferences, tailored to exceed client expectations, garnering some of the highest conference ratings in organizational history. • Successfully transitioned conferences from in-person to hybrid format, amplifying participation rates.• Initiated online conference registration, driving increased attendance, enhancing participant experience, and streamlining FTE hours by over 40. • Overhauled and streamlined the online Clearinghouse, enhancing user and administrative functionalities. • Develop comprehensive project timelines utilizing Smartsheet, Zoho, and Asana, ensuring timely and high-quality deliverables. Instrumental in Asana roll-out. • Enhanced marketing and communication efforts, crafting a customer ROI document and ensuring customer satisfaction, resulting in a 53% increase in participating states.• Coordinate and promote Evidence-informed Health Policy Workshops, seamlessly transitioning from in-person to online formats, expanding engagement opportunities.

Portland, Oregon Metropolitan Area

• Vigilantly monitored and tracked work plan deliverables, ensuring punctual delivery and top-notch quality, while effectively communicating project needs to both leads and leadership, resulting in a substantial increase in participant engagement. • Orchestrated dynamic project staff meetings, actively identifying, and reviewing timelines, deliverables, impediments, and innovative solutions.• Proactively identified the evolving needs of clients, seamlessly incorporating their requirements into project planning, spanning upcoming research, webinars, and conferences. • Exemplified unparalleled customer service by bridging policymakers with crucial information and resources, empowering them to make informed, evidence-based decisions. • Swiftly responded to participant inquiries, ensuring their needs were promptly addressed and facilitating vital connections as necessary. • Engaged participants via targeted email communication, strategically informing them about upcoming research presentations, meetings, and workgroup calls, thereby bolstering project engagement. • Crafted and disseminated a bi-monthly newsletter to over 500 participants utilizing MailChimp, while also distributing orientation materials via email and quarterly meetings, and bi-monthly meeting materials via email and the Clearinghouse platform.

Portland, Oregon Metropolitan Area

• Orchestrated the administrative facets of bi-monthly participant meetings, quarterly workgroup gatherings, Executive Committee sessions, and Budget Committee meetings with precision and finesse. • Spearheaded the meticulous planning of conferences, from agenda development to travel arrangements, logistical coordination, and presentation oversight, ensuring seamless execution. • Diligently curated and managed comprehensive contact lists of participants and project workgroup members, guaranteeing effective communication channels and sustained engagement levels.

Denver, Colorado, United States

• Empowered Community Health Center leaders in Colorado by fostering collaborative initiatives and implementing cutting-edge technologies to drive progress.• Spearheaded the logistical intricacies of grant submissions, meticulously managing timelines, crafting compelling reports, liaising with third-party vendors, conducting thorough research to ensure adherence to guidelines, and compiling all requisite documentation, resulting in securing grant awards exceeding $1 million.• Developed the new hire process by creating streamlined workflow documents to meticulously track job postings, facilitate interviews, conduct reference checks, coordinate with third-party vendors, and oversee background checks, leading to a reduction in turnover rates and enhanced compliance with local labor laws.• Updated the staff onboarding process, meticulously crafting communication strategies for benefits, disseminating employee handbooks, outlining operational policies, and facilitating workstation setup, to ensure seamless integration into the team and optimize productivity from day one.

Denver, Colorado, United States

• Managed the planning, preparation, and execution of administrative tasks for board meetings, budget sessions, and executive committee gatherings, encompassing material coordination, dissemination, and meticulous recording of meeting minutes.• Organized and scheduled internal and external meetings for director-level staff, ensuring efficient time utilization and effective collaboration.• Maintained up-to-date staff contact directories, emergency contacts, and distribution lists for administrative and program-related purposes, facilitating smooth communication channels.• Coordinated office furniture purchases and equipment leases, including negotiation with vendors to secure favorable terms and enhance the workplace environment.

Denver Metropolitan Area

• Exceeded training goal for the year by organizing 60+ trainings in medical clinics to distribute Tobacco Cessation Clinical Guideline ensuring systematic guideline integration.• Provided technical and oversight assistance to grantees, including budget reviews, work plans, and chart audits of multiple clinics.• Enhanced training effectiveness through collaboration with Quality Improvement Coaches.• Managed and analyzed training outcomes data, offering recommendations for improvements. • Served as central point of contact for managers, Board of Directors, and members.• Coordinated meetings and documented proceedings for Board, Membership, staff, and other meetings

• Updated and implemented new practices to improve department organization and efficiency • Assisted in updating company policy manual and emergency manual • Collected consumer feedback and suggestions through mail and phone surveys to improve services • Assisted with writing and organizing Requests for Grant Proposals.

Portland, Oregon Metropolitan Area

• Planned and supervised daily activities in a secure and nurturing environment for children aged 1 to 17 in a residential facility for kids in state protective custody• Trained new staff on procedures and protocol• Communicated daily with Department of Human Services caseworkers, family members, and school personnel to provide the best possible care for clients • Completed intake and discharge paperwork and client updates

Planned and facilitated activities to ensure a rich and diverse experience for children. Led activities to help children develop reading, writing and artistic skills.Assisted in maintaining a structured daily schedule.

Ba, Anthropology, Gender Studies

Activities and Societies: Track, Cross Country

High School Diploma

Activities and Societies: Track, Cross Country, Yearbook