Deborah Hannon Email and Phone Number
tampa, florida, united states
Deborah Hannon's Location
Guilford, Connecticut, United States, United States
Deborah Hannon's Contact Details
Deborah Hannon work email
- Valid
- Valid
- Valid
- Valid
Deborah Hannon personal email
n/a
About Deborah Hannon
Successful and enthusiastic Business Relationship Manager, with Application Analyst, Team Lead, Management, Quality Assurance, Product Management, Project Management, Implementations Management and Training experience, having strong problem solving, analytical and communicative skills.
Deborah Hannon's Current Company Details
Mhk
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Business Relationship Manager at MHK
tampa, florida, united states
- Website:
- mhkcasa.com
- Employees:
- 312
Deborah Hannon Work Experience Details
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Business Relationship ManagerMhk Jun 2018 - PresentMadison, Connecticut*Central point of contact for assigned Medicare Advantage Plan clients.*Project leader, coordinating the work of both support and development resources.*Host weekly client meetings, working through all current and future initiatives.*Prioritize client projects.*Manage client hours.*Manage JIRA ticket submission for hosted clients.*Configure and test Medicare Advantage Plan enrollment software.*Create and deliver Oracle SQL scripts.*Troubleshoot and resolve client support cases.
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Application AnalystMedhok, Inc. Jan 2018 - May 2018Madison, Connecticut*Configure and test Medicare Advantage Plan enrollment software.*Create and deliver Oracle SQL scripts to Medicare Advantage Plan clients.*Troubleshoot and resolve client support cases.
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Team Lead, Client Services At Surgical Information Systems (Formerly Sourcemed)Surgical Information Systems Jan 2017 - Nov 2017Hartford, Connecticut Area*Managed level 2 Client Support for over 2000 clients nationwide to include, Ambulatory Surgery Center, Surgical Hospital and Practice Management, ensuring that all client reported support inquiries were resolved promptly and accurately, for (3) different software products, Vision, SurgiSource and AdvantX.*Managed EDI Ancillary products to include electronic claim submission, state report compliance, patient verification, analytic reporting, partner data extractions and electronic patient statements.*Subject Matter Expert (SME) translating and interpreting Electronic Claims Submission ANSI X12 Transaction sets 835, 837P, 837I, 270 / 271, 276 / 277, 277CA, 997 or 999 and State Report Compliance - Data Extraction - Patient Verification and Analytic Reporting.*Managed support associates yearly and monthly performance/productivity reviews, coaching and PTO.*Managed and prepared weekly support associate team meetings.*Implemented electronic claim submission, user license keys, state report, electronic remittance module software.*Worked with product management and development, to balance rapid delivery of business solutions with sound technical solutions.*Recommended application modernization opportunities and defined best practices.*Assisted with critical application production issues and challenging issues in the development lifecycle.*Trained internal associates and external clients how to utilize medical software.*Reported on support call stats and support call status/activity daily.*Created/edited internal and client facing technical documentation. -
Team Lead, Electronic Claims Submission & State ReportingSourcemed Jan 2003 - Dec 2016Wallingford, Ct*Support Team Lead responsible for Ambulatory Surgery Center, Surgical Hospital and Practice Management client's electronic claim submission, state report compliance, patient verification, analytic reporting, partner data extractions and electronic patient statements.*Subject Matter Expert (SME) translating and interpreting Electronic Claims Submission ANSI X12 Transaction sets 835, 837P, 837I, 270 / 271, 276 / 277, 277CA, 997 or 999 and State Report Compliance.*Responsible for resolving client's electronic claim submissions and state reporting issues, to ensure claim payment and state compliance.*Tested new software received from development prior to general release to clients.*Identified defects, reported to development and provided solutions.*Worked with product management and development, to balance rapid delivery of business solutions with sound technical solutions.*Recommended application modernization opportunities and defined best practices.*Assisted with critical application production issues and challenging issues in the development lifecycle.*Trained internal associates and external clients how to utilize medical software.*Reported on support call stats and support call status/activity daily.*Created and edited internal and client facing technical documentation. *Managed support associates yearly and monthly performance reviews, coaching and PTO.*Conducted and prepared weekly support team meetings. -
Manager, Client Services - Trainer - Project Manager - Product Manager - Implementations ManagerDagar Software - Pharmaceutical, Dme, Nursing Home And Practice Management Software 1985 - 2002Bethany, Ct*Managed software support, installation and training for over 2000 clients nationwide for Pharmaceutical, Durable Medical Equipment, Nursing Home and, Practice Management facilities.*Resolved client's software issues and answered all questions.*Tested new software received from development prior to general release to clients.*Identified defects, reported to development and provided solutions.*Worked with product management and development, to balance rapid delivery of business solutions with sound technical solutions.*Recommended application modernization opportunities and defined best practices.*Assisted with critical application production issues and challenging issues in the development lifecycle.*Trained internal associates and external clients how to utilize medical software.*Managed support associates yearly and monthly performance reviews, coaching and PTO.*Reported on support call stats and support call status/activity daily.*Created and edited internal and client facing technical documentation.
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Trainer - Project Manager - Field Tech SupportIsoetec Communications - Computerized Business Phone Systems 1983 - 1985Stamford/Darien/Meriden Ct*Trained businesses nationwide how to operate Isoetec business phone systems.*Project Managed new client installations.*Installed new phone system hardware and software.*Supported Phone system equipment and CPU.*Product managed.*Responsible for client support post install inquires.
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Sales RepresentativeIsoetec Communications - Computerized Business Phone Systems 1982 - 1983Stamford, Ct*Sold computerized business phone systems, achieving quota.*Conducted cold calls to increase sales opportunities.*Participated in extensive sales training seminars.
Deborah Hannon Skills
Healthcare Information Technology
Ehr
Software Documentation
Software Implementation
Hipaa
Revenue Cycle
Healthcare
Emr
Troubleshooting
Healthcare Information Technology
Healthcare Consulting
Healthcare Management
Visio
Medical Billing
Edi
Software Project Management
Hl7
Practice Management
Healthcare Industry
Revenue Cycle Management
U.s. Health Insurance Portability And Accountability Act
Electronic Medical Record
Hl7 Standards
Business Process Improvement
Team Leadership
Direct Sales
Hands On Training
Deborah Hannon Education Details
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Elementary Education And Teaching -
Amity Regional High School
Frequently Asked Questions about Deborah Hannon
What company does Deborah Hannon work for?
Deborah Hannon works for Mhk
What is Deborah Hannon's role at the current company?
Deborah Hannon's current role is Business Relationship Manager at MHK.
What is Deborah Hannon's email address?
Deborah Hannon's email address is de****@****bal.net
What schools did Deborah Hannon attend?
Deborah Hannon attended Southern Connecticut State University, Amity Regional High School.
What skills is Deborah Hannon known for?
Deborah Hannon has skills like Healthcare Information Technology, Ehr, Software Documentation, Software Implementation, Hipaa, Revenue Cycle, Healthcare, Emr, Troubleshooting, Healthcare Information Technology, Healthcare Consulting, Healthcare Management.
Who are Deborah Hannon's colleagues?
Deborah Hannon's colleagues are Navapadon Thongchai, Sean Iramina, Mark Francen, Edwin Cockrell Jr., Crystal Hayes, Sanjeev Katti, Katherine Johnson Land.
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Deborah Hannon
Kansas City, Mo -
Deborah Hannon
Former Healthcare Recruiter, Now A Certified Ekg Technician And Nursing Student At Good Samaritan College Of Nursing And Health SciencesCincinnati Metropolitan Area -
6gmail.com, gmail.com, gmail.com, aol.com, cs.com, mypls.com7 +171764XXXXX
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