Currently completing over 200 hours at the non-profit organizationWork with the Opioid Taskforce and support program deliverables, contributing to public health initiatives aimed at increasing access to harm-reduction resourcesAssist in coordinating organization events with over 30 attendeesCreated two brochures using Canva for organization events

Completed over 100 hours at the practiceAssisted in greeting patients, scheduling appointments, processing payments, and filing patient documents Completed a project with two other interns to increase the referral network for the practice and successfully visited over ten local clinics to inform them about the services at Family Wellness PhysiciansPerformed research on measuring patient satisfaction and created a patient satisfaction survey, recording responses from over 20 patients to provide insight on areas for improvement

Performed opening and closing store proceduresCompleted at least three daily tasks set by the manager and followed through with updates Greeted customers in a polite manner and assisted them when needed Ensured associates completed all daily tasks and also assisted them when neededResponded to incoming emails and phone callsPromoted Loyalty Rewards Program and Bealls Credit Card to customers, ensuring at least one credit card application was made each day Monitored more than five employees’ NPS scores, the percentage of Loyalty members registered, and the number of credit cards opened