Deborah Herring Email & Phone Number

Jonesboro, Ga, Us

United States

Assisting guests daily with their tickets purchases. Scanning/ Validating tickets and making sure each guest has every ticket and item which they purchased. Explaining all tickets to the guests. Answering all ticketing questions for guests before their initial ticket purchase. Giving guests directions for the attraction when questions are asked. Managing a team of Admission Hosts to work with all of the attractions guests on a daily basis. Coordinating the ongoing training for Admission Hosts to assure up to date and accurate procedures are always in place. Assist management team with daily operations of the attraction in all areas that are needed.

Atlanta, Georgia, United States

Answering the phones. Assisting customers with inquires regarding Hours of Operation, Activities offered, Pricing, Booking/Scheduling of Birthday parties. Completing weekly office inventory. Restocking of all POS system areas with necessary items/ supplies. Interacting with customers to assure they are having a positive experience while in the facility. Assisting with any customer service related issues that require a resolution. Assisting customers with purchases, refunds and/ or exchanges as needed while in the facility. Assisting managers with the inventories and reporting of inventory for their designated areas. Assist the Vice President of Marketing with Marketing campaigns and promotions. Creates and maintains quarterly and yearly marketing calendars. Compiling emails for both internal and external purposes for events that are booked for the facility. Giving tours of the facility to prospective customers who may want to rent the facility for events or film productions. Taking meeting notes for all Administrative, marketing and staff meetings. Updating employee listings, vendor listings etc as needed. Scanning all invoices from vendors and uploading into Google Drive. Checking in Product deliveries ( food, liquor or equipment). Call and schedule all prospective employees for interviews. Create resumes for persons who did not have a resume in order to meet with the owner. Maintaining all Administrative forms, documents etc. Updating all administrative files and forms as needed. Trained all Administrative new hires. Created training checklist for new positions. Created training manuals for party booking process.

Atlanta, Georgia, United States

Managed daily office operations. Scheduled jobs for all technicians. Collected payments from customers. Sent invoices to customers. Managed and ordered office supplies. Posted payments to customer accounts. Competed bank deposits as needed. Maintained the cleanliness of the office area. Assisted with weekly work schedule for technicians. Supply runs for technicians as needed. Completed bank reconciliations and credit card reconciliations monthly. Posted payments in QuickBooks as received. Submitted Payroll to payroll company for processing.

Atlanta, Georgia, United States

Scheduled customers for installation of home security system. Reviewed all paperwork for completeness and accuracy with customers. Ordered all parts/equipment needed for installation of security system. Worked with security monitoring station to setup customers monitoring information. Dispatched technicians for daily installs and service calls. Compiled Timesheets for the technicians on a weekly basis. Compiled daily and weekly reports for Technicians performance and job status. Invoiced and posited all payments for purchased equipment during install. Posted payments in QuickBooks. Main point of contact for new installation customers for the first 30 days prior to transitioning over to the Service department for assistance. Completed deposits to assists Accounting department as needed.

Atlanta, Georgia

Completed all Administrative functions for the Senior Pastor including: answering phones, filing, maintain daily, weekly and monthly calendars. Key point of contact for the congregation and other ministries. Prepared Weekly Bulletin for Sunday services. Prepared all special occasion bulletins for service. Coordinated with outside entities when needed for scheduling of any events. Processed all disbursements for Ministries and/or Auxiliaries. Prepared weekly/monthly reporting for Offering statements. Coordinated and Organized all on site and off site workshops/ conferences for the church. Assisted at both local conference and district levels for church meetings.Key Achievements:Chaired 4 Committees for the Annual Conference

Completed all Accounts Payables functions, including matching invoices with purchase orders, analyzing invoices for correct billing and processing check payments for vendors. Daily bank account analysis to ascertain account balance. Input daily cash/check deposits and credit card transactions into Quickbooks. Weekly Accounts Receivables monitoring including sending out statements, invoices including light collections for accounts that were past due and referring severely delinquent accounts to collection agencies for follow up. Complete Monthly bank reconciliations and credit card reconciliations. Prepare Monthly Sales and Use Tax.Key Achievements: Completed Bank Reconciliations for 6 months Completed Credit Card Reconciliations that had not been completed for 15months (min). Completed Sales and Use Tax for 15 months and able to foster a relationship with the State of Georgia to eliminate the late penalties for the account and bring the account current.

Greater Atlanta Area

Successfully supervised a $200 million dollar account with 2 cross docks and warehouse space over 300,000 sq ft of space. Which covered the entire Atlanta Metro and surrounding areas, ensuring all trucks delivered on time to the customers and stores? Helped established performance goals and ensure continuous behaviorally focused feedback to and overall operations staff of 60 owner operators. Helped develop and executed various projects and initiatives in order to meet unit, department and organizational goals. Ensured the key objective of high volume output, accuracy and quality of service was maintained through out all shifts. Which included cycle counts, shipping and receiving accurate data entry, restocking, transfers and analyze daily reports consistently improving the efficiency of the warehouse? Staging, WMS, SAP, CRS and OSHA systems ensuring the facility stayed cleaned and in proper order at all times. Ensured Budget and P & L were met, made schedules for Staff and Owner Operators, accuracy of payroll was adhered to. Input data for billing, settlements and all financial processes daily ensuring accurate accounting was maintained. (Zero Mistakes) also conducted Stand up meetings with staff daily. Key Achievements:Ø Developed high performing teams consistently Ø Passed all DOT inspections 100% kept 60 trucks on the road daily ensured all daily inspections of trucks Were up to date including driver’s physicals, driving records and times were kept. Ø Zero Mistakes on Billing and Settlements Ø KPI’s Goals were exceeded consistently

Manage all financial transactions, posting debits and credits, recording all transactions and daily lockbox imports from Wachovia into online system and then into Peachtree Accounting. Prepare management reports using Microsoft Excel detailing company locations monthly revenue. Produce bank deposits, verify and balance receipts via Peachtree. Create invoices for select clients via Peachtree. Input all daily, monthly and yearly bills for payment. 3 way matching with purchase orders to bills to assure accurate payments. Track, research and resolve any billing and collections disputes with clients to facilitate payment of overdue accounts. Researched discrepencies with problem invoices. Assisting customers and vendors with any/all issues and questions. Assisted location managers with daily location paperwork and any administrative duties including deposit slip ordering, utility service setup, service calls, and merchant Id’s for credit card terminals.Key Contributions:Significantly reduced late fees and monthly finance charges on revolving accounts and utility accounts for all locations.Spearheaded review process for all utility services and contracts to locate over charges and eliminate unnecessary charges for locations which lead to revenue increase for the company and clients.Prepared and delivered to management, under extremely quick turnaround timelines, accurate monthly management reports for the company’s locations.

Completed daily distributions of PDI information into JD Edwards. Keyed and balanced the weekly lottery statements for Georgia, Florida and Texas Lotteries. Prepared all journal entries and monthly reconciliations for all Texas Lottery accounts. Maintained all Fuel Card tickets and statements and prepared all journal entries and monthly reconciliations for the Fuel Card Account. Prepared journal entries as needed to correct the general ledger and store specific accounts. Prepared weekly store expense reports. Prepare the management analysis books for distribution. Ordered and maintained supplies for Financial Accounting department. Set up and maintained all vendors for Accounts Payables department. Post cash for Accounts Receivables department.Key Contributions:Improved processes for closing month end financials - implemented the Financial Accounting calendar which stipulated closing dates for all departments which improved work flow for the Financial Accountants and enables them to determine at a glance what was not completed by their deadline.Excelled within a fast-paced environment, continually taking on increased levels of responsibility resulting in progression from Data Entry Clerk to Accounting Associate II.