I am a multi-industry professional guiding teams of all sizes to optimize system processes which increase profitability and deliver on core mission and vision for overall organizational success. I direct teams and projects by contract with a focus on improving systems efficiencies, client communications and relationships, cost cutting, interface design, profit growth and designing effective training curricula.Below are some highlights from my time as a consultant:• I built after school and online training programs for K-8 student cohorts and business partners. Course elements included syllabus, curriculum development, step-by-step delivery outlines, and learning transfer tools for learners and management teams• I have stewarded private and public grants and worked on all aspects of grant lifecycles from proposal writing, to contract negotiation, to records keeping and reporting requirements. Career grant awards exceed $75M• I administered a large-scale Association Management and Learning Management platform by putting together requirements, executing system launch, providing software testing, structuring system processes, and implementing user training• I authored new websites for organizations to grow community impact, develop new communication networks, improve end-user experience, and increase market penetration• I have directed oversight for board governance through new organizational by-laws, redeveloped board roles, recruitment campaigns, and refocused strategic priorities• I have orchestrated impactful events of all sizes from 20 attendees to 1,000. Coordinated speakers, established vendor contracts, designed event content, marketing strategies, and entertainment for large board meetings and multi-day conferences• I have gathered, analyzed, and interpreted data for advisement reports, business development plans, budget write-ups, and grant proposals.

Operations Manager for the California STEM Learning Network (CSLNet), a non-profit focused on providing high-quality, world-class science, technology, engineering, and math (STEM) learning to K-14 students. My role oversaw the development and management of the organization’s day-to-day operating activities, including accounting, IT, marketing, human resources, facilities and administrative management.Developed and maintained the organization’s information technology functions. Spearheaded migration from PC to Apple platform as well as selection of key cloud services to mitigate overhead and streamline management of key IT services including web/e-mail hosting, electronic filing, videoconferencing and CRM tools. Developed and administered compensation, benefits, and performance management systems through a PEO as well as developed and maintained data management systems for tracking organizations grant cycles as well as contract and customer relationship management Developed and managed marketing and outreach plans in coordination with organizational goals and initiatives through various marketing channels including Facebook, Twitter, Google+, You Tube and Vocus. Redesigned, built out and launched organization’s award winning website.Developed and managed policies and procedures to manage the organization’s administrative, financial, marketing, IT and human resource functions as well as assisted CEO with Board Governance including realignment of organizations bylaws, structure of board and recruitment of board candidates.

A key player in introducing Supply Management concepts to streamline costs & prioritize product mix to most positively affect the bottom line. Oversaw team that managed blood component inventory of $78 million. Ensured inventory was aligned with market demand while maintaining a minimum outdating rate of 1% for RBC and 7-10% for Platelets. Designed, developed and facilitated corporate training components for supply management and lean manufacturing protocols.

Operations Manager for UC Berkeley's Associated Student Union. Designed and implemented business plans, opening and first year budgets, SOPs and sales and marketing strategic initiatives for several public University business units. Managed team that oversaw facility maintenance for 4 campus building offering services to the UC Berkeley student body. Managed oversight for all ASUC events including staffing, security and vendor logistics.

Managed several teams responsible for the successful creation of online Rewards Catalogs. Focus of the teams included: vendor assessment and system integration (supplier site visits; customer service testing; review of fulfillment methodology; reporting standards; and technical integration capabilities); effective vendor management; and the ongoing maintenance of 8 online catalogs supported by over 50 domestic and international vendors. Restructured and managed online customer loyalty web site including workflow and systems enhancements that resulted in streamlined operational procedures and increased efficiency among customer service representatives and worldwide suppliers.

Managed development of a $12 million-dollar office facilities build-out from concept through partial construction. Corporate liaison to investors and general/sub-contractors. Developed and administered payroll for a start-up company with initial growth of 50 + staff in six months. Planned and supervised the occupancy, inspection and space leasing process for office space in both New York and San Francisco. Created and managed benefits package and new hire processing for start-up as well as existing development projects.

Project Manager for development of a $20 million-dollar resort property from concept through partial construction. Corporate liaison to project owners, investors, general and sub-contractors, interior designers and facility vendors. Responsible for vendor negotiations for large, multi-property contracts ranging from office equipment & hotel supplies to hard & soft goods. Designed, developed and implemented departmental SOPs for mid-size to large hotels and restaurants. Designed and implemented business plans, opening and first year budgets and sales and marketing strategic initiatives for city and resort style hotels. Designed, developed and facilitated corporate training components including: assistant manager training, sales/reservation and customer service call training.

Hotel operations and marketing consultant for acquisition of several mid-size boutique hotels throughout the United States. Have been responsible for union negotiations, staff hiring and termination, training, and vendor contract negotiations. Managed sales and reservations, front desk, and food and beverage services. Management of Beta test-site implementation for both PMS and Sales Tracking Software. Conceived and produced marketing and advertising materials including media and print advertising as well as “stress” marketing programs to increase local transient business and group corporate markets for mid to upscale hotels in urban and residential markets. Restructured sales and catering departments for mid to upscale hotels to sharpen marketing focus, enhance sales efficiency and increase hotel group and transient revenue contributions.