Manager of the shared services team for the Americas. Dedicated and experienced People Operations leader with a passion for process improvement and operational efficiency. Detailed and compliance oriented.

Hr department. Work with HR Generalists, Benefits dept, Recruiting dept, Compliance dept, and many others in HR. Collect new hire paperwork, process I-9 forms. Database data entry. Verifications of Employement. Unemployement forms. As an Employee Services Rep I am the first line of contact for employees reaching out to HR. Software programs: Oracle, Windchill, Brassring, E-verify, and many more

Worked with flexible spending accounts and tuition accounts. Was managing 13 different sets of tuition rules for 9 different clients. Adjudicated and processed tuition claims for each client while providing customer services for employees who submitted the claims