Deborah Keith Email & Phone Number

Overland Park, KS, US

Overland Park, Kansas, United States

Kansas City, Kansas

• Member of the core leadership team focused on a multi-year IT transformation initiative aimed at providing a fully integrated corporate digital operating model that accelerates Cerner’s business strategy and lowers.
• Facilitated the transition from a project-based to a product/service-led operating model. Established quarterly portfolio reviews measuring product health through SLAs, TCO, OKRs and future-facing roadmaps across 44.
• Worked alongside senior leadership to identify, prioritize and translate IT vision and strategy to business-aligned objectives and key results assessed through OKRs/KPIs as part of an IT Balanced Scorecard. Established.
• Co-authored, implemented IT demand management and prioritization processes for 1,800+ people resources. 260 concurrent active programs and projects across annual $220M capital + $460M in expense.
• Developed and led a two-year cross-functional program to align capital and operating expense planning, portfolio management and plan targets. In 2021, the program resulted in a more than 400 percent reduction in plan.
• Led a company-wide program to replace Service Management tooling and implement ITIL Service Management policy and process across all Cerner support organizations. Leadership included reporting to CIO, COO and Vice.

- Developed a new service offering for clients targeted at improving workflow adoption through advanced training and technology advancement. Achieved $7M increase in support revenue and the creation of a reference client for Cerner. Work was recognized by senior leadership across Cerner with the Cerner Masters Award, given to 100 people per year across.

Kansas City, Kansas

- Led the mid-west Cerner Imaging consulting team practice for new product lines for RIS-PACS and Cardiology imaging solutions. Effectively managed a team of 10 consultants and day-to-day relationships to ensure exceptional performance. Participated in RFP responses and sales proposals. Worked closely with the product development team to obtain early.