Deborah Nickerson Email & Phone Number

Livonia, Michigan

TM Sales Support

27777 Franklin Rd., Southfield, Mi 48034

:In-depth knowledge of all aspects of Treasury Management products.:Accurately prepared and coodinated complex product implementations in a timely manner.:Oversee the whole implentation from start to finish with sales and the customers.:Conduct onsite and telephone training and implementation support to customers.:Responsible for maintaining high quality relationships with customers.:Utilized judgment skills, analyzed customer needs to seek out opportunities for cross-sells, which generate new revenue for the bank.

:In-depth knowledge of all aspects of Treasury Management products.
:Accurately prepared and coodinated complex product implementations in a timely manner.
:Oversee the whole implentation from start to finish with sales and the customers.
:Conduct onsite and telephone training and implementation support to customers.
:Responsible for maintaining high quality relationships with customers.
:Utilized judgment skills, analyzed customer needs to seek out opportunities for cross-sells, which generate new revenue for the bank.

2600 West Big Beaver Rd., Troy Mi 48086

:Generated proposals and responses to formal written customer requests within required deadlines.:Created schematics and pricing analysis to provide a clear visual presentation of sales proposals to the customer.:Created PowerPoint presentations and prepared marketing materials for customers.:Prepared ad-hoc projects and research requests and needed by management

12425 Merriman Rd., Livonia, Mi 48150

:Responsible for maintaining high quality relationships with customers.:Resolved difficult customer problems, including visiting customer locations as needed.:Utilized judgment skills, analyzed customer needs to identify cross-sell opportunities:Liaison between customers and other departments within the bank.:Acted as central contact for telephone inquiries for customers.Oversee the whole implementation from start to finish with sales and the customer.:Accurately prepared and coordinated complex product implementations in a timely manner.:Trained new hires and supervised implentation team members.:Assumed duties of the Area Manager in his/her absence.

Bachelor'S Degree, Business Management

GPA 3.86

Associates, Business Management

GPA 3.90