Deborah Phillips Email & Phone Number

An experienced and accomplished Business Administrator/Personal Assistant to qualified to City and Guilds Business and Administration Level 3 at Triple Distinction Level (February 2022) with a wealth of experience in Public and Private Sectors more recently in a local Government, not for profit department. Experience alongside formal qualifications makes me a strong Executive / Personal Assistant.City and Guilds - Level 3 Business and Administration -Distinction 2022 - Plus triple distinction in Diploma QualificationNCFE - Level 2 Principles of Team Leading 2021NCFE - Level 2 Lean Organisation Management TechniquesMaths GCSE 2016NCFE - IT User Skills - 2014NCFE - Level 2 Principles of Business and Administration 2014City and Guilds Customer Service 2000Institute of Customer Service - Bronze Level 2012, Professional Level 2014 A committed, loyal and trustworthy employee demonstrated by long term roles throughout career to date.Lloyds Bank 1987-2013 - Various Positions including Senior Commercial Management Support and Business Development Manager support.Service Performance Officer at Devon County Council - 2013 - 2023Operations Offcer at Vercity Group 2023 - presentSkills include but are not limited to:Support to Top Level Senior Management in the following areas:Meeting support - scheduling plus Actions and Decisions (Internal and External Stakeholders)Internal CommunicationsRecruitmentTravel and AccommodationDiary ManagementOffice and Facilities ManagementProject Support and ManagementManaging Meetings - in-person and remoteCommitted to CPD, I constantly seek learning opportunities both within my organisation and externally in order to improve both performance and efficiency.My administration, people and organisation skills include:Communicating Work related informationDelivering customer service and resolving problemsDevelopment of working relationshipsUnderstanding of Coaching, Mentoring and Personal DevelopmentICT in a Business Environment including Microsoft Applications including Word, Excel, PowerPoint, Teams, One Note, One Drive, YammerLean Organisation ManagementManaging information and documentsPersonal ResponsibilitiesChange in a business environmentSupporting Business EventsTeam Support and work planning