Deborah R. Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Greater San Diego Area

• Business Systems Specialist (December 2017 – present)Organizational Change Management professional supporting a variety of local and global projects.
• Provided expertise and implemented continuous process improvement initiatives. Analyzed complex business processes to be optimized within Cubic’s ERP system with the main focus being in SAP.
• Managed process improvement activities, coordinated and communicated with process owners on the desired changes, and reviewed the modified processes to verify effective streamlining.
• Reviewed and approved SAP Access requests within ServiceNow, along with the assignment of any training within Workday Learning.
• Provided business expertise in leading the identification, evaluation and optimization of procedures that were cost effective and met the business needs.
• Experience managing projects of medium to large size and scope, ensuring projects were delivered on time and on budget.

Greater San Diego Area

• Senior Technical Writer (April 2017 – December 2017)Worked as part of a six-member team of writers documenting work process flows and building over 700 work instructions to support Cubic SAP Global business processes..
• Developed work instructions for various work streams across the company, including Manufacturing Plan to Ship (Manufacturing Execution, Production Planning, Quality Issue Management, Non-Conforming Material, and.
• Interviewed Subject Matter Experts (SMEs) and Business Leads to gain knowledge of processes, ensured the work process flows and work instructions matched the reality of the business.

10975 Torreyana Rd, San Diego, CA 92121

• Managed a team of eight Master Data Business Analysts, developed and implemented data strategies to support overall business objectives, led New Product Release projects, directed all SAP production related master data.
• Managed a three-month project for New Product Release that resulted in over 2000 new SKUs being available for sale ahead of schedule.
• Led a nine-month project to investigate and implemented SAP Data Management software solution resulting in increased efficiency and improved quality for data entry.
• Mentored and developed direct reports. Facilitated process and project teams.
• Manufacturing Excellence Award 2016
• EVEREST Recognition Award - Wave 2 Go-Live: May 2014

10975 Torreyana Rd, San Diego, CA 92121

• Managed the development and implementation of Change Management strategies across BD Biosciences.
• Coordinated and led business effectiveness and readiness workshops in San Diego and San Jose.
• Executed associate engagement activities to prepare the business for a successful implementation.
• Transferred knowledge to the end users regarding the implementation changes that were coming to increase understanding of the impact on roles.Communications LeadIdentified and created a communication strategy. Core.
• Developed and distributed a variety of communications in order to keep the business informed on the progress of the implementation project.Performance Qualification (PQ) CoordinatorProvided execution and management of.
• Trained associates in the use of HP Quality Center.

10975 Torreyana Rd, San Diego, CA 92121

• Identified and developed detailed business process procedures to support daily data management (BOMS, Routes, QM Plans, etc) for New Products, Change Requests and Discontinuations.
• Eliminated the backlog of New Products waiting for SAP data entry and improved the turnaround time for new product data entry by ~65%.
• Prioritized and assigned workload for eight master data business analysts, including developing team metrics to track data entry progress.
• Promoted to Site Lead, Master Data Organization.
• Six Sigma Greenbelt: July 2007
• Special Achievement & Recognition Awards Received: 10/02, 10/03, 04/04, 02/05

10975 Torreyana Rd, San Diego, CA 92121

• Harvested a variety of tissue samples, completed sample preparation and performed quality control tests on research use reagents, buffers and antibodies using Flow Cytometry. Proficient in a variety of tissue handling.
• Special Achievement & Recognition Awards Received: 10/02, 10/03, 04/04, 02/05
• IT Action Hero Award: 2004

Master Of Business Administration - Mba, Technology Management

Bachelor Of Science - Bs, Animal Sciences