Deborah R. Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Greater San Diego Area

Business Systems Specialist (December 2017 – present)Organizational Change Management professional supporting a variety of local and global projects. • Provided expertise and implemented continuous process improvement initiatives. Analyzed complex business processes to be optimized within Cubic’s ERP system with the main focus being in SAP.• Managed process improvement activities, coordinated and communicated with process owners on the desired changes, and reviewed the modified processes to verify effective streamlining.• Reviewed and approved SAP Access requests within ServiceNow, along with the assignment of any training within Workday Learning.• Provided business expertise in leading the identification, evaluation and optimization of procedures that were cost effective and met the business needs.• Experience managing projects of medium to large size and scope, ensuring projects were delivered on time and on budget. • Performed project management and detailed analysis of business practices, processes, and scenarios.• Redesigned procedures to suggested best business practices in concert with SAP functionality.

Greater San Diego Area

Senior Technical Writer (April 2017 – December 2017)Worked as part of a six-member team of writers documenting work process flows and building over 700 work instructions to support Cubic SAP Global business processes. Developed, edited, collected data and published work instructions.• Developed work instructions for various work streams across the company, including Manufacturing Plan to Ship (Manufacturing Execution, Production Planning, Quality Issue Management, Non-Conforming Material, and Quality Inspection), Plan to Perform (Data Management) and Time to Pay (Time Entry), Finance (Indirect Settlements, Accruals, Month End Close), and Program Management. • Interviewed Subject Matter Experts (SMEs) and Business Leads to gain knowledge of processes, ensured the work process flows and work instructions matched the reality of the business.

10975 Torreyana Rd, San Diego, Ca 92121

Managed a team of eight Master Data Business Analysts, developed and implemented data strategies to support overall business objectives, led New Product Release projects, directed all SAP production related master data input (Material Master, BOMS, Routes, Quality Inspection Plans), represented BDB San Diego as the Enterprise Data Management Process Owner, participated in global system update activities. • Managed a three-month project for New Product Release that resulted in over 2000 new SKUs being available for sale ahead of schedule.• Led a nine-month project to investigate and implemented SAP Data Management software solution resulting in increased efficiency and improved quality for data entry. • Mentored and developed direct reports. Facilitated process and project teams.• Manufacturing Excellence Award 2016• EVEREST Recognition Award - Wave 2 Go-Live: May 2014• EVEREST Recognition Award - MR1 Go-Live: February 2014

10975 Torreyana Rd, San Diego, Ca 92121

Managed the development and implementation of Change Management strategies across BD Biosciences.• Coordinated and led business effectiveness and readiness workshops in San Diego and San Jose.• Executed associate engagement activities to prepare the business for a successful implementation.• Transferred knowledge to the end users regarding the implementation changes that were coming to increase understanding of the impact on roles.Communications LeadIdentified and created a communication strategy. Core team member Global Communications team meeting.• Developed and distributed a variety of communications in order to keep the business informed on the progress of the implementation project.Performance Qualification (PQ) CoordinatorProvided execution and management of Performance Qualification Testing.• Trained associates in the use of HP Quality Center.• Tracked and reported on completion of performance qualification tests, including defects and resolution.• Coordinated and lead business effectiveness and readiness workshops in San Diego and San Jose• Executed associate engagement activities in order to prepare the business for a successful implementation• Core Team Member at the Global BD Change Management meeting• Created and executed User Readiness Assessment polls, including result analysis and report out to executive team• Knowledge transfer to the end users regarding the implementation changes that were coming, and helped them to understand the impact they would feel in their roles• Facilitated multiple Readiness Checkpoint meetings to provide updates to key stakeholdersOrganized and effectively executed multiple employee recognition activities

10975 Torreyana Rd, San Diego, Ca 92121

Identified and developed detailed business process procedures to support daily data management (BOMS, Routes, QM Plans, etc) for New Products, Change Requests and Discontinuations. • Eliminated the backlog of New Products waiting for SAP data entry and improved the turnaround time for new product data entry by ~65%. • Prioritized and assigned workload for eight master data business analysts, including developing team metrics to track data entry progress. • Promoted to Site Lead, Master Data Organization.• Six Sigma Greenbelt: July 2007• Special Achievement & Recognition Awards Received: 10/02, 10/03, 04/04, 02/05• IT Action Hero Award: 2004Promoted to SITE LEAD: MASTER DATA ORGANIZATION

10975 Torreyana Rd, San Diego, Ca 92121

Harvested a variety of tissue samples, completed sample preparation and performed quality control tests on research use reagents, buffers and antibodies using Flow Cytometry. Proficient in a variety of tissue handling and preparation techniques, including intracellular staining and sterile sample preparation• Special Achievement & Recognition Awards Received: 10/02, 10/03, 04/04, 02/05• IT Action Hero Award: 2004

Master Of Business Administration - Mba, Technology Management

Bachelor Of Science - Bs, Animal Sciences