Deborah Reynolds

Deborah Reynolds Email and Phone Number

Senior Director Technical Program Management at New Relic, Inc. @ New Relic
188 Spear 12th Floor San Francisco, CA 94105 United States
Deborah Reynolds's Location
Portland, Oregon, United States, United States
Deborah Reynolds's Contact Details

Deborah Reynolds work email

Deborah Reynolds personal email

About Deborah Reynolds

Project ManagementOver 15 years of leading successful project and program management teams. Expertise in risk mitigation, operational budgets, metrics reporting and complex program management. Adept at forecasting project scope to deliver customized platform technology on time. Demonstrated excellent proficiency in Microsoft Office Applications, Agile, DevOps, Scrum, Confluence and JIRA.LeadershipSpecial talent in enhancing team productivity, revenue growth and key alliances to achieve technology innovation. Equally strong in coordinating and leading large-scale project initiatives, developing action-driven plans and supporting corporate growth objectives. Work closely with the team to evaluate performance and to change structure as appropriate for the needs of the business.Process Improvement Record of success in building strong cross-functional relationships to drive process and strategy integration company-wide. Continually evaluate the organizations’ skills and work performance to identify and implement process improvements.CommunicationStrong ability to quickly understand complex issues and identify priorities. Focus on the key points that can be clearly communicated to all levels of management.Areas of ExcellenceOperations Oversight • SaaS Products • DevOps • Network Infrastructure Products • Client Engagement/Relations • Technical Solutions • Launch Strategies • Cross-Functional Leadership • Process Improvement • Risk Mitigation • B2B Implementation • Project Development • Performance Enhancement • Budget Analysis • Agile/Waterfall

Deborah Reynolds's Current Company Details
New Relic

New Relic

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Senior Director Technical Program Management at New Relic, Inc.
188 Spear 12th Floor San Francisco, CA 94105 United States
Website:
newrelic.com
Employees:
501
Deborah Reynolds Work Experience Details
  • New Relic
    Senior Director Technical Program Management
    New Relic Apr 2024 - Present
    San Francisco, Ca, Us
    Leading a team of program managers responsible for large scale and complex technical initiatives such as Reliability, Security, Infrastructure, Monetization and major product launches. Also responsible for Learning & Development programs for the Engineering, Product and Design organization.
  • New Relic
    Director, Technical Program Management
    New Relic Aug 2021 - Apr 2024
    San Francisco, Ca, Us
  • New Relic
    Manager, Product Program Management
    New Relic Jul 2020 - Oct 2021
    San Francisco, Ca, Us
  • New Relic
    Senior Program Manager
    New Relic Nov 2018 - Jul 2020
    San Francisco, Ca, Us
  • Black Knight
    Senior Client Services Manager
    Black Knight Oct 2017 - Nov 2018
    Jacksonville, Fl, Us
    Responsible for professional services and support of a financial services software platform. Oversaw a team of Project Managers, Business Analysts and Tier 2 Support personnel. Management scope included full software delivery life cycle including customer requirements, integration into SaaS environment, quality assurance and ongoing support and change management
  • Arris
    Senior Director Program Management
    Arris 2008 - Jul 2017
    Suwanee, Georgia, Us
    Coordinated and executed all aspects of product development lifecycle, strategic planning and program innovation to support the attainment of profitability and growth goals for a highly visible communications technology company. Provided operational oversight and cross-functional leadership to product owners, product line management, executive teams, architects, developers, quality assurance and key stakeholders. Spearheaded large scale software development projects including, Cloud-based Workforce Management mobile applications and Video Back Office products from implementation to product launch. Oversee the Engineering Program Management team in domestic and international locations to ensure product delivery, quality service and customer satisfaction.
  • Arris
    Senior Director Customer Operations
    Arris 2008 - 2013
    Suwanee, Georgia, Us
    Facilitated and directed software development, product deployment, customer services and lifecycle management for the Media & Communication Strategies Business Unit and Software Development Program Management Office. Led 35 employees and 4 direct reports through project management activities, data governance and system infrastructure. Established reputation for developing cost-effective solutions to drive revenue and maintain operational budget. Optimized project planning and implementation by leading risk management activities, workshops and key stakeholder meetings.
  • Ccor
    Director Deployment Services
    Ccor 2004 - 2008
    Drove integrated network solutions and complex project management for video on demand and advertising/switched digital broadcast product lines. Oversaw Senior Program Managers and Deployment Engineering Management teams to support project delivery and data service reliability for unified solutions. Realized financial gains by reestablishing the Revenue Dashboard for executive management distribution. Managed a team of 25 employees and 3 direct reports, ensuring training, performance and professional development opportunities.
  • Ncube
    Senior Project Manager
    Ncube 2000 - 2004
    Us
  • Oracle
    Program Manager
    Oracle 1997 - 2000
    Austin, Texas, Us
  • Oracle
    Marketing Manager
    Oracle 1996 - 1997
    Austin, Texas, Us

Deborah Reynolds Skills

Vod Iptv Streaming Media Strategic Partnerships Interactive Tv Digital Tv Digital Video Video Broadband Program Management Product Development Strategy Cable Television Cross Functional Team Leadership Telecommunications Wireless Integration Management Product Management Agile Project Management Agile And Waterfall Methodologies Devops Business Process Improvement Software Development Life Cycle Enterprise Software Software Project Management Project Management Agile Methodologies Leadership Global Cross Functional Team Leadership Roadmap Project Planning Change Management Team Leadership Team Building Customer Service Customer Management Budget Analysis Performance Enhancement Strategic Planning Microsoft Office Confluence Jira Scrum Software As A Service Software Development Vendor Management Customer Relationship Management Customer Support Customer Service Management

Deborah Reynolds Education Details

  • University Of Michigan
    University Of Michigan
    English Literature

Frequently Asked Questions about Deborah Reynolds

What company does Deborah Reynolds work for?

Deborah Reynolds works for New Relic

What is Deborah Reynolds's role at the current company?

Deborah Reynolds's current role is Senior Director Technical Program Management at New Relic, Inc..

What is Deborah Reynolds's email address?

Deborah Reynolds's email address is nw****@****ail.com

What schools did Deborah Reynolds attend?

Deborah Reynolds attended University Of Michigan.

What skills is Deborah Reynolds known for?

Deborah Reynolds has skills like Vod, Iptv, Streaming Media, Strategic Partnerships, Interactive Tv, Digital Tv, Digital Video, Video, Broadband, Program Management, Product Development, Strategy.

Who are Deborah Reynolds's colleagues?

Deborah Reynolds's colleagues are Holly Crisson, Rohan Paliwal, Prabhu Patil, Amrita Poojari, Phaneendra Thelukuntla, ☞ Stevan Dedovic, Anthony Thompson.

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