Deborah Johnson Email & Phone Number

Breaking down complex processes into intuitive, efficient steps is my passion! My enthusiasm for problem solving has led to reduced errors, shorter account opening times, client satisfaction, and cherished, custom memory quilts.My greatest strength is listening to every stakeholder within a process, then focusing on tools available to implement changes and achieve measurable results. Most of my professional career has been spent in financial services, but I've also been able to cross over my curiosity for software into a custom design quilting business. Some of my proudest achievements include:• Developing the first online savings account for a community bank, which led to $32M in deposits within the 1st quarter of launching• Reducing account opening time and employee errors for several financial institutions• Speaking to user groups as a subject matter expert, which included answering questions and providing advice on the spot• Training client employees on both software and how to balance regulatory needs with the goal of collecting data quickly and accurately• Requested for return engagements by multiple clients• Turning old clothing into a keepsake quilt that will be enjoyed for generations!EXPERTISE: Leading groups on business process improvements, banking industry deposit account regulations, navigating core platform software, developing long term business relationships, public speaking and presenting, procedure development and documentation, IRA regulations.

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  Southwest Minnesota State University

  Business Administration And Management, General