Customer Experience Manager
Current• Creating the ultimate shopping experience for our customers.• Consulting with our customers to understand what their needs are• Engaging with our staff to understand how I can improve there working environment• Generating an efficient environment for all• Developing work briefs of what is to be achieved• Creating the project timeline and indicating what is required, support and costings.• Creating a commercial library of the business estate• Recording before and after project. Images and trading figures• Monitoring success of project and impart success to the rest of the business estate