Deborah Warr Email & Phone Number

Manage RFP process for full SaaS software to support a new line of businesso Coordinate with product strategy, legal, and sourcing teams and primary point of contact forvendor for all product demos, vendor selection conversations, and legal reviewso Led workshops to identify process flows and high- level requirementso Kickoff project planning including securing internal resources, project planning, and alignmentmeetings with senior leadership Manage development of internal machine learning model to match candidate and job requisitionso Track all risks, issues and decisions to resolutiono Develop recommendation for minimum viable product, allowing us to launch on timeo Manage design and discover process utilizing a third party for a client facing platform that wouldutilize the machine learning modelo Coordinate with legal and DE&I teams to ensure all laws and fair hiring practices are consideredo Partner with Scrum Master and Product Owner to ensure Jira is up-to-date and accurately reflectsproject progress Utilize Smartsheet to track and report status, timeline, budget, and decisions for all assigned projects Serve on Insight Global Family Foundation, a non-profit that provides financial grants to employees andconsultants encountering difficult life events

• Manage design and development of new IHG App with a $14 million-dollar budgeto Facilitate bi-monthly Steering Committee with executives (C-level and VP) including driving agenda and decisionso Manage budget across business and IT departments including costs from overseas development teams• Monitor project status across 30 development teams including resource allocation and addressing concerns with executives when necessary• Create process for intake and discovery of new projects across 6 internal and customer facing IT channels with more than 70 projects completing this process in the first 11 months• Coordinate with PMO and Stakeholders to ensure projects are worked in appropriate priority order• Ensured design, development and project management resources are aware of next project assignments and ready to kick-off work with stakeholders in a timely manner• Develop and maintain program level status report providing leadership insight into progress on more than 30 active projects• Manage multiple resources including ensuring their professional development and continued success within the organization • Manage delivery of updated website for Holiday Inn Expresso Track budget across multiple areas and ensure alignment on budget with stakeholdero Develop plans for user acceptance testing on a global level including tracking and reporting all issues and their resolution• Manage implementation of language strategy and expansion across the Crowne Plaza and InterContinental websiteso Coordinate with regional stakeholders to ensure awareness and buy-in for the projecto Manage relationship with multiple translation vendors including project status communicationo Product Owner for Global Technology Scrum Team including creating user stories, prioritizing backlog and working with offshore development team

• Manage implementation of relaunch of IHG Rewards Club, the largest global hotel customer loyalty programo Coordinate with global business representatives, vendors, and creative agencies to develop and track timelines, budget, and communications plano Track and manage $10 million budget including funds for creative development, web development and communicationso Coordinate global communications efforts including status reports to senior leadership team, training and updates for hotels, and updates to internal stakeholders and business representatives• Coordinate and manage procurement process, including RFP, vendor interviews and final vendor selection for a global software implementation• Coordinate and manage multiple global workstreams to improve Human Resource processes at our 8 global call centerso Secure project resources and ensure 100% dedication through completion of the six month projecto Create communications plan ensuring all stakeholders receive desired levels of communications and updateso Manage workstream related to overall call center communications including current state evaluation, GAP analysis, stakeholder interviews and future state definition

• Manage implementation of new Americans with Disabilities Act regulations set forth by the United States Department of Justiceo Manage multiple stakeholders including legal, technology and business representatives to obtain requirementso Coordinate with all stakeholders to assess full project costso Develop project plan and ensure that team members and stakeholders adhere to the plano Maintain project documentation including risks, issues, status reports and scopeo Communicate project status with stakeholders and sponsors on a weekly basiso Ensure future changes to website and call center technology does not impact set requirements • Manage implementation of new photography across IHG brand websites; approximately 4000 hotels and $4 million in spendo Manage multiple vendors worldwide to achieve consistent look and feel of siteso Develop project plan and ensure team members and vendors adhere to the plan o Coordinate with Procurement team throughout RFP process to select vendors and finalize contractso Create and distribute communications including reporting templates, standard written responses to questions, frequently asked questions documents and other updates to senior leadership and other key stakeholderso Project ended on time and under budgeto Hire, train, manage an additional resource to complete photography upgrade project• Develop new hire documentation and training for product management team• Work with teammates to establish a project initiation process to raise awareness of among Senior Leadership of our campaign and product pipelineo Interview multiple stakeholders across various teams and regionso Implement program and ensure successful launcho Maintain program and evaluate suggested changes and improvements prior to implementation