Deborah Welch Email & Phone Number

New York, New York, United States

• Greet clients/assist with inquiries
• Answering phone calls, email outreach/correspondence
• Supervised team of full-time staff, and monitored performance
• Managed returns, exchanges and refunds/ client issues
• Product allocation
• Restocking and maintaining boutique cleanliness to Goyard standard

New York, New York, United States

• Managed customer accounts, responding to inquiries and resolving customer service issues
• Coordinated responses and resources to handle special client requests.
• Worked with floor team and managers to meet wide range of customer needs.
• Operated cash register to record transactions accurately and efficiently.
• Upsold additional products and services to customers, increasing revenue.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

New York, New York, United States

• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Organized inventory systematically for easy access.
• Followed instructions and procedures to complete assigned tasks.
• Gathered and prepared sales materials in preparation for salesmeetings.
• Greeted customers and offered assistance with selectingmerchandise, finding accessories and completing purchases.

New York, New York, United States

• Increased sales by offering advice on purchases and promoting additional products.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
• Developed and implemented sales strategies to increase profits.
• Developed and maintained comprehensive understanding ofproducts, services and competitors to enhance sales presentations.