Deborah Welch Email & Phone Number

Rockland, Ma, Us

Rockland, Ma, Us

Greater Boston Area

Analyze advanced data and trends, proactively consulting with business, clinical and IT to ensure optimal system/application performance. Facilitate, coordinate and lead implementation kickoffs, issue resolution sessions and gap analysis workshops.Selected Accomplishments:✦ Strategically implemented multiple programs to achieve over $40M in annual incremental savings.✦ Spearheaded a vendor review process with Legal, Security and Medical Economics, to enhance vendor management, ensure compliance and optimize procurement strategies.✦ Realigned reporting structures for program metrics to enhance collaboration across Sales, Medical Economics and Finance.

Boston, Massachusetts, United States

Started as a contract Project Manager and progressed to a full-time Senior Project Manager. Directed corporate projects and coordinated project teams including business and technical vendors such as HP and IBM for large-scale implementation programs. Conducted assessments for decision-making processes, including evaluations of build versus buy options, cost-benefit analyses and risk assessments. Drove the implementation and customization of new databases, increasing data sharing efficiency and collection, project evaluation, communication, project management and program outcomes.

Boston, Massachusetts, United States

Led an assessment project on integrating clinical equipment with an enterprise Electronic Health Record system, setting the strategic direction for department-wide integration across Partners. Developed project reports highlighting recent accomplishments, project timelines and risks. Selected and managed vendors through thorough auditing processes, ensuring alignment with organizational requirements and quality standards.

Boston, Massachusetts, United States

Enhanced direct patient access to prescription coverage programs, significantly saving time and increasing program utilization and satisfaction nationwide; successfully piloted the program in international markets including Ireland, Mexico and China. Launched a multi-national safety study for MS treatment, coordinating with vendors to translate study materials into 17 languages, including an interactive voice response system (IVRS) and Web platforms for patient outcome reporting.

Supported, troubleshot and managed bugs, errors and enhancements to existing systems related to patient-reported safety and clinical trial data. Developed IVRS systems including authoring, reviewing and approving specifications; oversaw UAT including the development of UAT plans, test scripts and management of the UAT process and resources. Used IVRS systems for monitoring, reporting and ordering drug supplies for four multinational clinical trials with over 150 clinical sites each. Suggested tradeoffs to cross-functional teams and vendors in order to meet timelines and regarding system testing, who needed to be involved and when to escalate issues for bugs, errors and enhancements. Created, reviewed and approved EDC project specifications for multinational clinical trials. Identified and resolved/mitigated risks/issues. Tracked and reported progress to project stakeholders. Ensured compliance with regulatory requirements. Acted as an advocate for the project. Worked with Clinical, Data Management and Database Programming teams to ensure projects were run in accordance with clinical protocols. Interacted with CRAs, Clinical Monitors and Study Sites to ensure proper training and knowledge base needed for using project tools.

Cambridge, Massachusetts, United States

Established relationships with new pharmaceutical companies, resulting in being awarded 5 new projects and being added to the preferred vendor list. Successfully redirected 2 projects from the 'red' status to successful implementations, re-establishing relationships with project sponsors and ensuring minimal impact on timelines and budgets. Mentored, trained and guided team members through standard operating procedures and training.

Ensured Medidata delivered quality products and services on time and within budget by effectively managing resources. Served as the client's primary contact, maintaining high customer satisfaction. Managed project timelines, budget and milestones for various projects. Led client and internal status meetings. Tracked and resolved problems. Communicated proactively with all stakeholders. Managed the complete project development life cycle. Mentored and guided project team members on project management principles. Managed assigned project resources. Provided ongoing feedback on the performance of Medidata team members. Actively managed scope, change, issues and risks for all projects. Developed client relationships as a "trusted advisor" through proactive project management.

Managed and implemented internal and external operations of the Foundation's services, including educational publications, website updates, fundraising events, marketing materials, annual appeal and final QA on project deliverables. Developed and maintained client and vendor relations while managing multiple projects. Maintained Foundation databases for contacts, event participation and program logistics. Organized and promoted the annual Foundation symposium and other conference exhibits. Ensured high customer satisfaction while executing projects on time, under budget and in compliance with Foundation brand standards.

Managed and implemented Veritas Medicine's clinical trial recruitment services, including client deliverables like custom websites, online ads, health screeners and content. Developed and maintained client relations while handling multiple projects. Worked with MD Editors to manage website content and interfaced with Sales, Marketing and Technical teams to implement recruitment websites. Collaborated with clients and CROs on trial listings, questionnaire editing, trial descriptions and managed clinical site lists. Participated in Sponsor meetings to develop recruitment plans for phase II-IV trials. Maintained high customer satisfaction.

Worked with clients to define system requirements, timelines and project deliverables. Managed system upgrades and program installations for internal and external clients. Oversaw daily operations of the Outsourcing office, including staff training, work distribution and supervision. Assisted in developing policy and procedure manuals. Led client liaison to support partnerships. Created and analyzed databases using MS Access. Conducted QA for all client deliverables. Prepared and disseminated progress reports. Maintained high customer satisfaction.

Served as staff to the Boston EMA Ryan White Title I Planning Council and its committees. Scheduled, attended and assisted in meeting facilitation. Disseminated goals and milestones in oral and written format. Obtained and synthesized research and needs assessment data for the Planning Council and other work groups of the agency. Prepared and wrote CARE Act Title I Grant application. Coordinated, planned and facilitated orientations and trainings for Planning Council and other HIV/AIDS service organizations. Developed and coordinated community-based training, in conjunction with the Federal Office of Minority Health, on HIV/AIDS related topics including Epidemiological Data, Funding for Care and Prevention Services, Grant Writing and other topics as requested by members of the community.

Master Of Public Health - Mph, Public Health

Bachelor Of Science - Bs, Psychology

Minor in Health Science