• Oversees all human resources functions of the Agency with 80-100 employees • Facilitates the hiring process to include; recruitment, initial applicant screening, interviewing, reference checks, administering required examination, license verification and criminal history checks• Assists in the onboarding process to include completion of required human resource documents, employee education of personnel policies, and the coordination of orientation/training. • Ensures optimal staffing levels by implementing effective recruitment strategies as well as identifying training and development needs for current managers and employees • Prepares, maintains, and reviews payroll to ensure timely and accurate processing of payroll transactions (i.e. salary, benefits, garnishments, taxes, etc) • Serves as an ongoing liaison between the Governing Board, management, and employees• Ensures the Agency adheres to relevant federal, state, and local laws and regulations concerning the health and safety of patients/clients and human resources affairs • Advises management on employee relations, compensation, employee development, performance management, terminations, corrective/disciplinary actions, external/internal complaint investigation, coaching, and policy interpretation• Serves as main point of contact for benefits, accommodations, and/or leave requests• Reviews and analyzes feedback from employee satisfaction surveys and exit interviews in order to improve employee engagement, morale, productivity, retention, and the overall climate of the Agency

• Assists management with the hiring process including pre-employment interviews, processing applications, and conducting employment eligibility verifications• Transmits and requests background checks using Background Research System (BRS) via ClearStar• Utilizes ADP Recruiting Management for scheduling interviews, onboarding, and background authorization applications• Manages requests for department transfers and promotions for internal employees• Serves as the main point of contact to all potential candidates by phone and in person while also performing other clerical duties

• Supported front desk to provide exceptional customer service to cliental • Aided recruiter with hiring and processing newly hired employees and their employment applications • Assisted in auditing for payroll preparations by running reports for Paid Time Offs • Filed, updated, and maintained employee files .

• Coordinated with the Director of Operations for pick up and drop off times of cliental vehicles• Conducted preliminary and post inspections on vehicles prior to pick up and drop off• Executed and facilitated in writing cliental invoices • Maintained an organized filing system for vehicle paperwork as well as progress • Supported receptionist in incoming phone calls and directed them accordingly as needed