- Oversee daily operations to ensure efficiency and productivity of the Sales, Recruiting, and Back Office divisions of the company. - Serve as main point of contact of our strategic vendor partnerships and work with executive leadership to ensure these tools are utilized, provide ROI to the business, and our contracts are aligned with each department budget. - Analyze growth lines and KPI’s of the Sales and Delivery Team and report findings to the CEO and CFO to strengthen our delivery strategy and ensure organizational effectiveness. - Serve as the main point of contact for our IT Service MSP to manage the support requests from colleagues, approve quotes for new equipment and services, and oversee employee access to devices.

- Served on the Executive Leadership Team to create and execute strategic decisions across the company. - Lead the departments of Training and Development, Talent Acquisition, and Consultant Success. - Created learning management programs and processes that support onboarding and continuous education of colleagues, executed through a 30/60/90-day program called “The Academy”. -Created a Talent Acquisition strategy that evaluates applicants based on execution of our Core Values; overseeing the growth of the company from 8 employees to 80 between two markets. - Oversaw Rewards and Recognition plans and eligibility across both companies as well as evaluate compensation and benefits for all employees. - Responsible for the evaluation, selection, and implementation of external tools and technologies into the company’s ecosystem. - Worked directly with philanthropy and non-profit organizations to curate quarterly volunteer engagement for all colleagues.

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Working in support of our employees as a recruiter, business partner, and facilitator. • Serving as the HR Business Partner for the Go To Market organization; roughly 70 employees.• Regularly meeting with executive level leadership and individual contributors to understand the health and wellness of each team.• Working with managers to draft and execute performance improvement plans and conduct exit interviews for departing employees.• Curating Lunch and Learns across the organization to increase employee awareness around company initiatives, including Diversity and Inclusion, Security, Interviewing Practices, and group specific topics like Marketing, Data Science, and Partnership Management. • Working with leaders across the organization to create core competencies for direct reports in an effort to launch a company-wide performance management system.• Working directly with department managers and executives to fulfill hiring initiatives within specific budgets. • Drive pipeline, sourcing, interview and recruiting volume for various departments.• Manage candidate experience sessions with new hires and use feedback to drive changes within the line management and among recruiting partners.• Serve as direct point of contact with third-party agencies to manage candidates and work through hiring agreements.• Engage in community and recruiting events in order to attract new talent.

• Responsible for driving the growth in aggregate spread for high-producing recruiters in the Austin market and creating point-to-point goals for each recruiter. • Additionally responsible for the on-boarding and training of new recruiters as well as supervising their coursework through an intensive 16-week training program. • Implemented training best practices with new hires and lead weekly recruiting meetings. Recent topics include utilizing social media for client relationship management, negotiation skills, and understanding employee benefits options.

• Build strong relationships with consultants and customers, matching highly-talented IT professionals with companies seeking to utilize Microsoft Support Services to enable key business initiatives.• Support 90 active customers in the greater Austin area with human resource needs ranging from single- staff augmentation to turnkey outsourced project management. • Negotiate wages, benefits, and other terms and conditions of employment with new consultants.• Specific recruiting specialties included engineers with experience in .Net development, SharePoint development and administration, and SQL database engineers and architects. TEKsystems provides over 70,000 technical professionals to support critical IT engagements at more than 5,500 client sites, including 82% of the Fortune 500. With 90 offices and over 2,200 recruiters throughout North America and Europe, our reach grants us access to 81% of the technical professional workforce. It also enables us to speak with over 10,000 technical professionals a week and meet with more than 2,600 of them face to face when recruiting top talent.

• Utilized industry and academic research in curriculum design for Basic Human Communication, a course recognized by The National Communication Association as a “Program of Excellence.” • Created and implemented interactive lab activities, conducted student evaluations, and mentored students.

• Managed all aspects of production for the Emmy-nominated, “Our Ohio” television show, including field production, directing post-production, and an annual budget.• Worked directly with small businesses to set up production dates to highlight their brands; creating engaging story content for more than 100 segments and managed two associate producers.