Deborah Branco Email & Phone Number

Mississauga, Ontario, Canada

Manage all the day-to-day Accounts Receivable,Collection billing and cash activities for a team of 27 across 2 business pillars - Senior Care and Acute & Payor. Monitoring, reporting and setting team level KPIs to align with broader business OKRs. Research and resolve escalated account inquiries, settlements and related high risk account resolutions..

Mississauga, Ontario

Scope of the position is to participate in the business controls team audit research yearly scope. Providing response, analytics, special projects support, and implementations recommended process improvements, simplification, and efficiency gains to reduce/ elliminate risk for incident occrance. Responsibilities include:* Serve as a particpating lead.

Mississauga, Ontario

Responsible for supporting wing to wing project management to all assigned projects and initiatives in a wide variety of integration, migration and related activities including business acquisition and divestitures and new business on-boarding. Essential Responsibilities * Lead a cross-functional project team of internal and external SME partners to on.

Mississauga

• Drive GAP analysis between system. Actively add manage project plan and add input to core project plan development including project / functional risk assessments
• Prepare and conduct test scenarios for User Acceptance Test and critically observe UAT, provide feedback to the project manager and recommend remediation on defects.
• Document and report out to internal and external teams with project updates and remediation on defect resolutions and actively update to project manager on toll gate status
• Focus on simplification and recommendation on enhancements to elevate existing processes to ensure quality servicing performance and adherence to existing Enterprise Standards.
• Create, design and execute all required SOP's for business partner hand overs Single point of contact between internal and external teams inclusive to all system related post migration / integration support.

Mississauga

• Review aging reports and initiate calls to customers with past-due balances to arrange for payment.
• Initiate collection calls to major account customers, research and resolve past due/billing issues on complex accounts that have resulted in delinquent payment.
• Resolve customer complaints and research account discrepancies; analyze receivables data for customers.
• Forecast cash collections, evaluating and escalating issues to appropriate internal and external contacts.
• Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivables information.
• Maintain call logs and expected payment dates.

Mississauga

Provided full service wing to wing credit / collections managementCash forecastingOrder Release / Account holds quarterly credit line reviews and management Day to day management of outstanding accountsDispute identification and resolution coordination with cross functional business teamsAccount reconciliation / Unidentified Cash reconciliation / Support.

Responsible for small dollar day to day standard collections activity3rd party pre collections process management - Dunsgram Program Dispute identification and cross functional business resolution management Account reconciliation as required