Deborah D'Sa Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

▪️ Bi-weekly 1:1 coaching sessions with more than 20 clients to assist them with theirmental well-being by identifying areas for improvement and working on them toachieve their full potential.

Dubai, United Arab Emirates

▪️ Planned, coordinated and executed 75 training courses for consultants and supportstaff in person and via Zoom in six months.▪️ Increased feedback response by 60% by developing an online survey tool that wasprovided to participants 15 minutes prior to the end of training.▪️ Coordinated week-long onboarding program for 524 new hires, which includedtechnical and soft skills content to enhance their knowledge of the system's functionsand tools and aid them in integrating successfully.▪️ Prepared training materials and coordinated new hire orientations, conducted byinternal trainers and external trainers across service lines.▪️ Analyzed learning needs and assigned programs to employees selected by themanager, ensuring maximum class attendance while maintaining a waiting list forfuture opportunities. Issued invites to the teams and managers three months inadvance, resulting in increased participation and visibility of L&D.▪️ Coordinated trainings within the Talent Development Program that coached highperformers to steer the candidates towards growth opportunities, according to theirskill and the company's needs.

Dubai, United Arab Emirates

▪️ Streamlined a weeklong orientation cycle into three days based on feedback from new recruits. Organized logistics, tracked learning hours, and communicated feedback with trainers regularly and with senior stakeholders quarterly.▪️ Initiated a Learning Management System on Oracle with local IT, saving $2M dollars in cost. A later version of this app was offered to clients. ▪️ Facilitated over 150 soft skills and orientation training programs.▪️ Created an internal platform for tracking professional qualifications for all employees, resulting in tracking costs, engaging with business line leads, and planning annual professional qualification budgets in collaboration with IT.▪️ Developed and implemented career progression policies based on an employee's professional qualification.▪️ Analyzed learning needs, which included enhancing visibility within the organization. Worked with service line leads to identify and appoint an L&D champion to bridge the training gap and communicate trainings across the business.▪️ Created a web-based feedback tool using SharePoint, which improved the feedback process post functional panel, resulting in shortlisting the final candidate within 30 minutes rather than two weeks.

Dubai, United Arab Emirates

▪️ Supported in updating documents for the QMS Project, where recruitment and employee relations departments were audited on their processes.▪️ Source candidates via ATS/Kenexa and schedule phone interviews with Partners, Directors, Senior Managers, and Managers.▪️ Sourced candidates from US/Canada for vacancies within the firm.▪️ Distributed employee checks, NOC letters, salary letters, and medical insurance cards.

Associate'S Degree, Chartered Institute Of Personnel And Development (Cipd)

The CIPD was granted Royal Charter in July 2000, having demonstrated pre-eminence, public interest, stability and permanence. This was.

Bsc. (Hons), Psychology With Human Resource Management

Activities and Societies: Events club.

High School, Humanities/Humanistic Studies

- Subjects: • Political Science • Sociology • Economics • English (Elective)