Deborah Mccarty Kizer, Pmp/Prosci Change Mgmt Professional Email & Phone Number

*Design, gain agreement, communicate, and lead the execution of professional project strategies and plans for external-facing large diagnostic system customer implementations adhering to Roche Diagnostics policies and procedures*Identify, acquire, form, lead and win the commitment of internal Roche Diagnostics and external customer stakeholders/resources in assembling a project team*Collaborate with project stakeholders and teams to outline work plans and assign duties, responsibilities, and accountabilities*Champion the program/project through business processes*Conduct pre-purchase, order, pre-implementation, implementation, and post-project review meetings for Roche Diagnostics customers and internal stakeholders.*Recommend methods and develop policies and processes to improve area operations, processes, efficiency, and service to both internal and external customers that will provide long term direction for Roche Diagnostics Centralized Diagnostics/Tissue Diagnostics organizational strategies*Coach and mentor peers and junior level project managers

• Led and managed multiple IT implementation projects for Roche Tissue Diagnostics business unit (Digital Pathology and Workflow.)• Managed Roche and customer project resources through all project phases to ensure a successful go-live at the hospital or lab and transition to Roche Customer Support. Interacted with project stakeholders including Roche account management and IT resources and customer IT, Lab, and Pathologists at the customer site. Incorporated change management throughout the implementation project, and deliver on-site customer training.• Managed departmental PMO procedures.

• Managed multiple projects with varying degrees of technical and/or operational difficulty. Each project included potential legal/procedural, cultural, and language considerations to ensure a successful partnership with the global or affiliate site.• Collaborated with global project leads for Neocase (global intake system for FSSCs) and TRAM (travel and expense system) to identify global deliverables requiring local FSSC resources. Created detailed project plans and managed resources, deliverables, and timelines. • Managed onboarding projects for Latin American sites to Finance Shared Service Center with special emphasis on change management for the affiliate sites.• Managed projects to onboard new Roche affiliates to CHRIS Travel & Expense system.• Collaborated with process improvement team to create a new project management process from identification of process improvement opportunities to implementation of project and handover to FSSC operational resources.

• Responsible for change management, communications, and training for local and global projects.• Created and maintained local PMO to provide an overview of planned project workload, available capacity, and baseline/actuals reporting to leadership.• Project Lead for new Target Audience Report (SAP report). Collaborated with global colleagues to define specifications and global process governing the use of the report. Report successfully developed and implemented as a tool to identify a training audience based on various input parameters.

• Project Lead for SAP Service Provider Lite Role Pilot project and phased deployment of the role to business areas. • Revamped Global Adverse Events (AE) training metrics report process using BI. Simplified the manual process from 8 hours to a simple 1 hour process.• Selected to provide on-site support for 10-week rotational assignment at Genentech (South San Francisco) for Pharma Technology Learning during Q4 2012. Provided SAP and reporting consult expertise, developed troubleshooting guideline documents to assist in resolving issues locally.• Created, implemented, and managed 23 new SAP reporting procedures, including the roll-out and training to Roche and Genentech Service Providers. • Provided SAP analytical support to overall team (40+ team members), leadership, and local and global customers. Support included system functionality, business process knowledge, and reporting expertise. Traveled to all new sites to learn customers’ processes and determine the impact of CHRIS LSO implementation at each site. Gathered requirements and identified business nuances of each site to begin issue resolution prior to go-live.

• Project Lead for implementation of SharePoint workflow process to create visibility to leadership for all product project timelines and improve communications between functional areas in the supply chain.• Supported business areas by managing daily data change requests, troubleshooting data issues and coordinating problem resolution between functional areas. Analyzed data to identify process improvement opportunities and develop business solutions.• Developed data validation process for customer master data in SAP and MEI (sales promotion system) to ensure data remained in sync and data interface changes did not negatively impact financial reporting.• Developed new procedures to manage master data for customers, commissions, pricing and vendors in SAP. Ensured all master data practices aligned with Sarbanes-Oxley requirements. Successful creation of documentation and training resulted in processing consistency and simplified onboarding of new employees.

• Managed drug molecule project resource estimations and investment assessments for Global Regulatory Affairs (GRA). Partnered with Regulatory Coordinators to ensure accuracy of molecule development timelines, including regulatory or FDA meetings, application submissions, and other events impacting GRA resource needs. • Managed changes and updates to project management timelines in STAR (Scheduling Tool for Allocation of Resources), Orion and SAP.• Coordinated with team GMRS (Global Medical Regulatory & Safety) Capacity Planners to ensure SAP Project Systems quarterly forecasts/annual business plan accurately reflected the local business area capacity models and direct expense spend for GMRS. Updated/reported on bi-weekly project level resource estimations in SAP.• Partnered w/local GMRS business areas to ensure correct WBS assignments to project level direct expenses and with Finance to ensure reconciliation of planned direct expenses compared to actual expenses.• Prepared and analyzed key capacity metrics for Global Regulatory Affairs senior management.

• Managed master data creation and changes in SAP and APO for material masters, bills of materials, recipes, and production versions.• Worked with product leads to ensure all master data requirements aligned with approved change controls and met the testing, validation, and launch timelines of product teams.• Ensured downstream impacts of packaging change controls were updated in MRP including packaging orders en route to the shop floor.• Project lead for SNP (Supply Network Planning) data for Indy Dry materials. Collaborated with SAP experts to learn functionality and work through process issues. Assessed impact to existing Indy Dry procedures and updated accordingly. Trained local team and successfully implemented data updates using the new functionality. • Served as Subject Matter Expert for master data procedures and processes.• Successfully managed Lilly Clean & Secure (records management) project for Indy Dry materials management department.• Supported customers as BW Lead Power User. Created/published BW reports/queries upon customer request.

• Trained extensively and became knowledgeable of SAP GBIP (Global Business Integration Project) business processes and global design. Attended model office, SAP process simulations, and knowledge transfer sessions to learn subject matter areas. Influenced the adoption of GBIP processes and standard SAP functionality. Communicated with end users and local training coordinators to keep them informed of global design and local impact. • Assessed the impact of SAP implementation to all Indy Dry supply chain processes and procedures, including impact to OSSCE (Operations Standards for Supply Chain Excellence) reporting, MRP, S&OP and Shop Floor Control. Identified and create newly required procedures or revised existing procedures with business process changes. Ensured timely approval of all procedures to enable sufficient time to conduct employee training prior to SAP go-live.• Developed and implemented training strategy for SAP end users. Executed training strategy/plan to ensure right people/right training/right time. • Facilitated Power User Train-the-Trainer to new SAP Power Users.

• Spearheaded and managed project to align end user SAP roles and training requirements to approximately 20,000 employees. Designed and communicated requirements for automated report process for development by IT. Successful completion of the project eliminated manual intervention to analyze training plan updates required for updated SAP roles.• Project Lead for LEADS training data migration remediation project in Kinsale, Ireland. Managed local Kinsale team to complete the data remediation process. Upon completion, created complex data queries to assist with data verification to ensure quality of project completion.• Managed implementation of e-signature functionality for global SAP training courses (500+ SAP global course types). Partnered with IT data analysts to ensure successful data migration of e-signature object to each course type. Successful completion eliminated roster processing for the 500+ global course types.• Created global SAP training administration process and procedure and managed updates as required. • Facilitated Documentum Basics for new GBIP project team members.

Indianapolis, Indiana Area

• Managed HEAR (Health Evaluation and Review) survey raw data and database and reported compliance according to contractual requirements of the Department of Defense.• Managed Data Quality Initiative Project Team for Region 2 (Dayton), Region 5 (Wright Patterson AFB) and corporate data. Responsible for interviewing all business areas to document all incoming sources of data, databases and tools used throughout the company. Team identified multiple opportunities to streamline processes for reporting.• Team lead for gathering new HIPAA data requirements, assessing impact to company, and ensuring compliance.

Associate, Business

Bachelor Of Science, Business Information Systems, Summa Cum Laude