Deborah M. Email & Phone Number

Yorba Linda, Ca, Us

Manage and lead Enterprise Compliance transformation initiative through large merger & acquisition effort across various workstreams, including Consumer Compliance, Financial Crimes, Privacy and Ethics. • Design and implement program and project governance protocols and reporting tools to support implementation of Target Operating Model. • Create and complete self-evaluation testing of Enterprise Compliance Management Committee adherence to charter and regulatory requirements. • Evaluate and assess current standards across multiple Lines of Business to ensure compliance with regulatory obligations, policies, procedures and controls.

Developed and led increasingly complex high-visibility risk management projects and programs with regulatory engagement. Created product risk management process for portfolio of over 116 products during divestiture. Created and deployed reporting, analytics and process documentation managing range of deliverables including production KPI's and to program governance deliverables. Developed and delivered executive communications. Managed $5 million budget for vendor resources; matrix and direct management of over one hundred staff and consultant across line of business, division risk, second line compliance and support teams. Led Retail Non-Deposit Investment Products (RNDIP) Program through successful regulatory review.

Collaborated with development teams, internal customers, and product line management to execute complex projects designed to maximize first line productivity and profitability. Executed customer facing projects with better than planned customer experience measures met. Re-designed and implemented a robust program to meet heighted regulatory expectations of Retail Non-deposit Investment Products (RNDIP) program for the bank’s Broker Dealer. Developed and successfully implemented increased program governance protocols, reporting, and Committee standards in collaboration with matrixed team across Branch, Broker Dealer, Division Risk, Compliance, and Audit partners.

Advanced professional experiences and strengths through multiple promotions and re-organizations, each increasing the scope of work and areas of responsibility over 10 year span. Grew team from 1 team member supporting single region for Learning and Development, to 13 highly skilled technical, project and strategy consultants and managers supporting Learning and Development and Recruiting with activities in reporting, analysis, modeling, project management, and survey management initiatives nationwide. Re-engineered reporting by leveraging a creative blend of technology and innovation to reduce run time of 200+reports from a multi-day process to a few hours with reduced risk of manual processing errors. Proposed and spearheaded high visibility project with budget of $1 million to create scalable recognition process and digital platform as part of Community Banking Team Member engagement strategy used by ~90,000 team members.

Brea, Ca

Reporting & Technical Project Manager for the Learning & Sales DevelopmentExamples of Results: Spearheaded high visibility project to create recognition application for 200 person business group. Success of initial project led to project expansion to 20,000 members in California Regional Banking. Strategic leader on multiple workforce planning strategies and reporting, insights & analysis tools. Development includes staffing models, capacity planning, forecasting and sales models to improve market penetration, as well as tools assess training modality impacts to team members’ performance.

Brea, Ca

Strategic Reporting Solutions / Learning Support Group Example of Results: Built successful start-up team leading reporting and analysis for a Regional Learning and Development group. Established scalable and sustainable processes for reporting and analysis, which resulted in multiple scope increases for the team to deliver solutions to more business groups.