Energetic, dependable and results-driven professional with extensive insurance industry knowledge. Business operations experience includes talent management, project management, workflow development, lean process improvement, change management, balanced scorecard performance metrics, training & development, coaching and auditing. Organized yet innovative self-starter who collaborates and interfaces with all levels of an organization as both a leader and team member. Particularly effective with interpersonal communication – verbal, written and presentation. Highly developed analytical, problem-solving and research abilities. Successful in applying diverse skills and experience to any situation or environment, managing multiple priorities to completion.
Listed skills include Marketing, Customer Service, Public Relations, Marketing Communications, and 22 others.