Deborshi Bhattacharjee Email & Phone Number

Bengaluru, Ka, In

Bangalore Urban, Karnataka, India

Crafted a microservice consolidating business logic for car service operations, decreasingthe workload on other services by 40%.Devised an automated system to expire initial service price estimates for cars based ondealership-defined timelines, leading to a 40-50% increase in dealership productivity byminimizing follow-ups on outdated estimates.Established a rule engine that automates the incorporation of operational code for carservicing in line with dealership regulations, reducing the time needed for initial jobrequirement drafting by 25%.Designed a car part recommendation system based on machine learning, enhancingdealership profitability by 12-18%.Collaborated in a 30-member team to enhance CRM services, developing a migration scriptthat increased data migration speed by 40% through asynchronous transfer methods.Enhanced a pivotal microservice automating pre- and post-deal creation tasks, elevating itsutilisation from 10% to 70% in Europe. Expanded its reach to the US and UK, driven byenhanced usability and broadened functionality.

Bengaluru, Karnataka, India

• Worked in a 10-person team of project managers, frontend and backend devs.• Involved in the enhancement and maintenance of over 8 business processmanagement applications for servicing of cars in US, Europe and Canada dealerships.• Automated and simplified a dealer onboarding task for the client side teams. In turnreducing initial data creation time by 90%.• Created and implemented a new microservice to combine the business logic for one ofthe application's main features. Resulting in a 10% 15% decrease in traffic on otherservices.• Developed a process for the customer management application to migrate customerdata from legacy systems to current company CMS.• Wrote unit test cases to increase coverage to the accepted threshold of 80% for allservices maintained by the team, which helped reduce the number of bugs reported during testing.

Noida Area, India

Debugged problems caused by hardware, operating systems software, applicationprograms and network failures.Planned and implemented upgrades to system hardware and software.Collaborated with a team of 5 on the annual Disaster Recovery (DR) activity, successfullycompleting the process in 2.5 days, achieving a 17% reduction in the expected timeframe of3 days.Devised scripts and automation tools to improve system efficiency by 25%.Evaluated software products to determine compatibility with existing systems.Diagnosed and resolved hardware and software issues.

Kolkata

• Worked as a Data Analyst with the Data Assurance (Computer Aided Audit Techniques) Team, servingPwC UK providing auxiliary support to their respective Audit teams.• The assignments involved data transformation, cleaning and loading using analytical tools like ACL,Monarch, Ultra Edit and MS Excel.• Worked on complex CAAT engagements requiring substantial scripting requirements so as to run specifictests on the data as required by the audit team.• Has experience in working on SAP, JD EDWARDS. & PeopleSoft, Sage data sets. Analysis of the financial data (General Ledger, Trial Balance, Chart of Accounts, P&L & Balance sheets) and providing sufficient analysis to the audit team requirements.