Debra Baker Email and Phone Number
I’m a skilled healthcare professional and registered nurse with 25 years of experience deliveringexceptional patient care and driving operational excellence in long-term care facilities. I have successfully supervised interdisciplinary teams of over 120 medical professionals, including nurses,CNAs, housekeeping staff, social workers, and care managers. I'm extremely proficient with overseeing theday-to-day operations of large-scale facilities, coordinating cross-functional teams, and ensuringcompliance with CMS regulations. My areas of expertise encompass healthcare operations, CMS regulations, MDS coordination, andtraining on regulations and policies. I have a track record of managing financial resources,implementing electronic medical record systems, and ensuring regulatory compliance across. Witha commitment to continuous learning, I provide ongoing education and training to nursing staff by conducting facility-wide seminars.Some highlights of my career include developing a specialized Memory Support program, reducingdeficiencies, and maintaining high CMS ratings. I revamped a CNA Program by improvingcurriculum and training materials, resulting in a remarkable increase in pass rates, and status as anapproved testing site, all while providing guidance to diverse groups of students. As a skilledcommunicator, I have served as a liaison between various departments, creating collaborativeaction plans to enhance resident well-being.If you are seeking a dedicated and experienced healthcare operations leader who can driveoperational efficiency, ensure regulatory compliance, and deliver outstanding patient care, I inviteyou to reach out to me at debbielbaker@gmail.com. Let's connect and explore how we cancollaborate to achieve excellence in healthcare.Key Strengths: CMS Regulations | MDS Coordination | Training on Regulations & Policy | File Rules |Financial Management | Electronic Medical Records | Regulatory Compliance | SNF | Program Development & Implementation.
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Director Of Housing And Resident ServicesAscension LivingChattanooga, Tn, Us
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Director Of Housing And Resident ServicesAscension Living Sep 2020 - PresentUnited States● Developed and implemented an in-house Memory Support program, delivering personalized careto 500 dementia residents and ensuring ongoing quality through follow-up visits.● Educated 250 associates in Dementia 101, Compassionate Touch, and Dementia Live courses,ensuring regulatory compliance.● Provided round-the-clock on-call support to 1.5K residents in 18 buildings, addressing inquiries, managing unusual behaviors, and guiding residents through individualized case-by-case situations.● Conducted comprehensive pre-surveys covering resident population, staffing levels,documentation practices, building conditions, maintenance protocols, emergency preparedness, firedrills, and emergency generator functionality, resulting in CMS inspection readiness and a reductionin deficiencies. -
Regional Director Of Clinical OperationsAscension Living Sep 2015 - Sep 2020United States● Oversaw operations of five major Skilled Nursing Facilities (SNF) buildings, supervising 1.8Kresidents, ensuring regulatory compliance, and resolving staffing challenges.● Conducted pre-surveys across eight states, evaluating compliance, identifying improvementareas, and implementing effective corrective plans to enhance quality of care.● Pioneered safety and quality initiatives, delivering education sessions in auditing processes,resulting in consistent 4-star ratings in CMS evaluations.● Orchestrated the successful implementation of the electronic medical record system(MatrixCare) for 11K employees across four departments, ensuring accurate data input, seamlessintegration, and streamlined documentation.● Facilitated weekly meetings with building directors and C-Level leadership, evaluatingoperational efficiency, delivering timely updates, and sharing reports to maintain continuousawareness of the organization's status.
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Director Of Certified Nursing Assistant (Cna) ProgramMiller-Motte College Feb 2014 - Sep 2015Chattanooga, Tennessee, United States● Transformed the CNA program by redesigning the curriculum and training materials, resulting inan increase in the pass rate from 45% to 85% on the state licensure examination.● Conducted two 5-hour classes daily, instructing an average of 8-10 students and overseeing theirmandatory 40-hour hands-on care training in four communities.● Secured approval as a testing site for the CNA program in Tennessee, establishing fully equippedrooms with supplies, mannequins, and hospital beds.● Mentored a diverse range of students, catering to various learning styles, profiles, and age groupsspanning from 17 to 60 years old. -
Director Of NursingAlexian Health Senior Care Apr 2007 - Dec 2013Signal Mountain, Tennessee, United States● Aligned and liaised among HCC, Administrator, and CEO for 600 residents in assisted living,independent living, memory support, and long-term care divisions.● Coordinated skilled nursing care for a 114-bed facility, overseeing 70 medical professionals anddaily operations.● Delivered facility-wide training on workplace violence, infection control, abuse reporting, firesafety, fall prevention, and sexual harassment.● Facilitated resident-at-risk meetings and implemented comprehensive care plans to addressweight loss, lack of participation, and limited mobility. -
Coordinator Of Choices ProgramAlexian Healthcare Center Aug 2006 - Apr 2007Chattanooga, Tennessee, United States●Supervised a staff of 12 CAN’s providing home care for LAH members and community.●Conducted case management of approximately 20 LAH members, and created individual careplans for community patients for Alexian Brothers Choices clients.
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Clinical ManagerAdventa Hospice Feb 2006 - Aug 2006Chattanooga, Tennessee, United States● Managed day-to-day operations, overseeing Medicare re-certification processes, conducting teammeetings for patient care coordination, scheduling staff to meet immediate patient needs, andhandling referrals, staffing, equipment orders, and medication approvals with physicians.● Led the Safety Committee, implementing new safety policies and procedures for Amedisys.● Conducted monthly audits of patient charts to ensure compliance with Medicare requirements. -
Director Of NursingAlexian Health Senior Care Jun 2005 - Feb 2006Signal Mountain, Tennessee, United States● Aligned and liaised among HCC, Administrator, and CEO for multiple care divisions.● Coordinated skilled nursing care for a facility, overseeing daily operations and a team of medicalprofessionals.● Conducted facility-wide training on workplace safety, infection control, abuse reporting, andresident well-being.
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Mds Coordinator / Assistant Coordinator |Alexian Health Senior Care Apr 2001 - Aug 2003Signal Mountain, Tennessee, United States● Coordinated the Medicare reimbursement system and ensured departmental compliance with theMDS process.● Developed individual care plans for residents, facilitated coordination of resident care withfamilies, and conducted weekly care plan meetings with residents and families.● Served as a PRN charge nurse on the floor when required.
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Director Of Quality AssuranceAlexian Health Senior Care Sep 2000 - Apr 2001Signal Mountain, Tennessee, United States● Revived and implemented a dormant QA program, fostering collaboration between socialservices, physical therapy, nursing, and activity departments, resulting in improved qualityassurance measures.● Ensured meticulous monitoring of infection control, wound care, catheters, oxygenadministration, psychotropic drug usage, weight loss, falls, and feeding tube management.
Debra Baker Education Details
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Chatatnooga State
Frequently Asked Questions about Debra Baker
What company does Debra Baker work for?
Debra Baker works for Ascension Living
What is Debra Baker's role at the current company?
Debra Baker's current role is Director of Housing and Resident Services.
What schools did Debra Baker attend?
Debra Baker attended Chatatnooga State.
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Debra Baker
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Debra Baker
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1gmail.com
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