Debra Boynton Email & Phone Number

United States

Trusted advisor across the Splunk BU's Customer Success and Experience team, as well as the Cisco Customer and Partner Success team, helping to drive top priorities for both organizations. I am a key liaison to internal stakeholders and serve as the voice of customer success with cross-functional teams.

Key partner to the Chief Customer Officer, managing a wider range of responsibilities to ensure operational excellence, effective communications, and successful execution of organizational initiatives.

Leading the rhythm of the business in partnership with the Chief Customer Officer to ensure strategic business goals are surpassed. Oversee strategy, fiscal planning, budget management, communications, change oversights, cross functional initiatives, and special projects.

Identified and assessed transformational initiatives that drove growth and advanced profitability, including the restructuring of a complicated and robust portfolio of customer support offerings to meet modern customer requirements while ensuring alignment to Veritas’ financial metrics. The new Customer Success portfolio resulted in increased sales, delivery efficiencies, and improved renewal rates.

Facilitated Symantec's global success by leading multi-functional organizations, including: Mergers & Acquisitions, Talent Development, Business Intelligence, Financial Analytics, Change Management, Communications, and Program Management Office.

Bs, Business Management

Women'S Leadership Program