Debra Edwards Email and Phone Number
Debra Edwards work email
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Debra Edwards personal email
Debra Edwards phone numbers
Dynamic and results-driven executive with a proven track record in strategic leadership and hands-on project management. Expertise in driving revenue growth and cost optimization, currently spearheading one of the highest-performing support organizations at Jack Henry and Associates. Exceptional communicator, adept at engaging and influencing stakeholders at all organizational levels. Possesses advanced problem-solving and negotiation skills, consistently delivering high-impact solutions in complex business environments.
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Director Of Client ServicesJack HenrySioux Falls, Sd, Us
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Director Of Client ServicesJack Henry Apr 2023 - PresentUnited States -
Senior Manager - Is Client SupportJack Henry & Associates Jan 2007 - Apr 2023Lenexa, KsManaged online banking client service operations supporting 1,200 financial institutions and 8 million end users. Created, led, mentored and implemented change process improvements resulting in $1 million+ of cost savings per year. •Network builder with talent for working cross-functionally to resolve complex issues.•Highly organized to meet or exceed goals during a project lifecycle. •Led corporate ITIL service level management initiative and implemented key performance indicators (KPIs) to effectively measure operational performance. •Established performance metrics that exceeded corporate expectations.•Teacher, coach and leader of a high-performing support team.
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Vp Operations / Training - Service CenterUmb Bank Nov 1997 - Dec 2007Kansas City, MissouriImplemented standardized training programs and performance measurements to ensure consistency within support experience. Created inbound sales and lead development program to increase revenue by $3 million annually. •Managed projects ranging from $10,000 to $4 million with responsibility for initial conception, business requirements, change management, scheduling and assessments. •Designed and developed operational procedures to support key initiatives and drive business goals.•Developed and managed internal website and knowledgebase to improve efficiency and quality.
Debra Edwards Skills
Debra Edwards Education Details
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Marketing
Frequently Asked Questions about Debra Edwards
What company does Debra Edwards work for?
Debra Edwards works for Jack Henry
What is Debra Edwards's role at the current company?
Debra Edwards's current role is Director of Client Services.
What is Debra Edwards's email address?
Debra Edwards's email address is de****@****nry.com
What is Debra Edwards's direct phone number?
Debra Edwards's direct phone number is (417) 235*****
What schools did Debra Edwards attend?
Debra Edwards attended Avila University.
What skills is Debra Edwards known for?
Debra Edwards has skills like Vendor Management, Process Improvement, Business Analysis, Banking, Sdlc, Project Management, Management, Business Process Improvement, Leadership, Customer Service, Financial Services, Team Building.
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Debra Edwards
Passionate, Experienced, Dedicated Hospitality Leader- Regional Director International Sales Hotel Xcaret Mexico-ArteWoodstock, Ga3wynnlasvegas.com, tgworldwide.com, hotelxcaret.com3 +177036XXXXX
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Debra Edwards
Strategic Communications Coordinator, Journalist And Creative Director & Founder Of DaeFort Lauderdale, Fl2commercialcollection.com, yahoo.com
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