Debra Friedman Email & Phone Number

East Meadow, Ny, Us

Rego Park, Ny

Supervisor, HARP Care Managers August 2015-Present• Supervised a team of 15 licensed clinical care managers conducting telephonic care management on members throughout New York State.• Conducted individual and group supervision and led team meetings.• Managed caseload assignments for care managers throughout New York State.• Managed the claims queue to make sure that all authorizations were completed correctly and that claims got paid in a timely manner.• Helped develop provider portal with the Information Technology Department to help providers request authorizations.• Helped develop audit tools and conduct clinical audits for HARP care managers.

Rego Park, Ny

• Processed outpatient treatment reports to ensure that members are able to attend therapeutic treatment.• Conferred with outpatient treatment providers to make sure that members were getting evidenced based treatment services.• Processed ASAM requests for outpatient substance abuse services.• Conducted utilization review with hospital personnel for members needing inpatient psychiatric and substance abuse services.• Conducted high risk case management on members that were discharged from an inpatient psychiatric unit to prevent future hospitalization.• Designated trainer for the utilization management department.

Brooklyn, Ny

• Provided therapeutic intervention services to adults using individual and group treatment.• Completed probation reports and confers with probation and parole officers.• Conducted intake assessments.

Brooklyn, New York

• Provided therapeutic intervention services to adults using individual and group treatment.• Supervised CASAC and CASAC-T counselors.• Participated in clinical meetings to ensure excellent patient care.

Jamaica, New York

• Worked with children diagnosed with HIV and AIDS in an outpatient pediatric clinic.• Organized holiday functions for children and their families.• Facilitated and conducted individual counseling sessions for children and their families.• Referred patients to outside agencies for mental health counseling.

Greater New York City Area

• Held a caseload of 30 patients suffering from various substance abuse problems.• Conducted intake assessments.• Facilitated group and individual counseling sessions.• Participated in clinical meetings to ensure excellent patient care.

Bronx, New York

• Facilitated group and individual counseling.• Conducted psychosocial assessments on all clients in an outpatient drug rehabilitation program.• Conducted family therapy sessions with clients and their families.• Worked with criminal justice MICA clients. Conferred with court employees and forensic case managers.

Master Of Social Work (Msw), Social Work

Bachelor Of Arts - Ba, Political Science And Government