Debra Smith Email & Phone Number

Woodbridge, Virginia, United States

Meeting clients needs. Opening new accounts. Submitting loan applications. Notary. Submitting wire transfers. Meeting sales goals.

Managing a team of four tellers, coaching them on cash handling and client interactions such as referrals to personal bankers and improvements based on Client Experience Surveys. Running daily operations, including opening, closing and securing the branch, scheduling, ordering cash, buying and selling money to tellers, and balancing ATM.

Lake Ridge, Va

In a role encompassing both personal banker and teller responsibilities, I routinely accomplished 200% of branch employee goals for account opening. I worked with clients to uncover their needs, document their financial history, and execute routine banking tasks. Specifically, I helped clients apply for consumer loans, including home equity loans, credit cards, auto loans and personal loans, and open new accounts, such as CDs, IRAs and DDAs. In addition, I managed the lobby, entered wire… Show more In a role encompassing both personal banker and teller responsibilities, I routinely accomplished 200% of branch employee goals for account opening. I worked with clients to uncover their needs, document their financial history, and execute routine banking tasks. Specifically, I helped clients apply for consumer loans, including home equity loans, credit cards, auto loans and personal loans, and open new accounts, such as CDs, IRAs and DDAs. In addition, I managed the lobby, entered wire transfers, ordered foreign currency, performed general maintenance on accounts, and processed deposits, withdrawals, loan payments, etc. I also took responsibility for ordering branch supplies and balanced the ATM. Show less

Woodbridge, Va

Responsibilities include stockroom organization, inventory control, cash management and led teams traveling to help troubled stores. Managed up to 20 employees during operating hours and opened and closed the store.

Researching documentsViewing videoCompleting daily and weekly high shrink countsInvestigating possible theftCollecting on bad checksPassed store audits 2 years running

Managed a group of approximately 20 associates.Stockroom OrganizationMerchandisingAdhering to P & L requirements.Scheduling.Customer Service.

Bachelor'S Degree, Business Administration / Finance Concentration, 3.97 Gpa

BSBA / Finance Concentration. Graduated: Summa Cum Laude Management Fundamentals professor asked to use my work for sample.

Finance/International Business

Attended college part-time while raising two children and working.