Debbie Marcusson, M.Ed. Email & Phone Number

Long Beach, California

• Spearhead and manage comprehensive organizational and system-wide development initiatives from inception to implementation.• Provide oversight and delivery of the system-wide Learning Management System (LMS), serving approximately 35,000 employees and up to 500,000 students.• Designed and facilitated leadership and employee growth development curricula to foster professional development.• Assumed responsibility for monitoring production operations to ensure adherence to quality standards and compliance requirements.• Lead Learning Project Manager for the system-wide implementation of a new Human Resources System across twenty-three (23) campuses.• Primary decision-maker for LMS technology enhancements and budget allocation guidelines to enhance learners' experiences.• Directed and managed Statewide Policies and Procedures related to employee training and accessibility, ensuring strict compliance with federal, state, and local policies, laws, and regulations.• Develop forward-thinking strategic plans for the next five years, delineating clear learning goals and objectives.• Organized and facilitated team building events, culture-building activities, and employee engagement initiatives.• Supervise two teams and provide oversight for twenty-three (23) campus Learning System Administrators.• Effectively managed vendor contractors and engaged with internal and external stakeholders.• Distinguished as a Keynote Speaker at the CSU Payroll and Benefits Conference in 2023.• Acted as a featured Speaker at the Annual Systemwide Academic Resources Annual Conference and Systemwide Business Conference.• Thrive in a fast-paced environment while maintaining high energy and enthusiasm.

Huntington Beach, California, United States

• Conduct workshops for organizations aimed at enhancing leadership skills, fostering cultural development, and strengthening team dynamics• Lead Lego Serious Play workshops focused on various topics, such as re-organization, team building, goal setting, and mission and vision planning• Deliver Situational Leadership Hybrid Workshops to organizations• Customize workshops based on clients' needs and schedule them upon request• Utilize various learning materials and motivational techniques to minimize learning gaps and maximize outcomes.• Facilitate workshops for organizations in leadership, culture building, and team building

• Skillfully managed and executed organizational development initiatives for a diverse staff and faculty cohort, comprising approximately 1,500 members, while also conducting workshops for student employees.• Demonstrated proficiency in developing and implementing educational programs for all campus employees, encompassing curriculum development and program evaluation.• Conducted leadership workshops and provided 1:1 mentoring to foster professional growth.• Strategically organized learning resources to align with organizational objectives and goals.• Operated as the on-campus organizational effectiveness consultant, delivering valuable insights to all departments.• Formulated a comprehensive strategic plan outlining learning objectives and goals for the next five years.• Collaborated seamlessly with the CSUDH Career Center to establish a highly effective Student Employment and Career Readiness program.• Managed the Learning Management System, ensuring its efficient operation.• Spearheaded coaching, counseling, and feedback sessions on a regular basis.• Evaluated the efficacy of training programs and offered recommendations for improvements to boost overall effectiveness.• Directed training programs and development paths for managers and supervisors, fostering their professional growth and effectiveness.

• Oversaw learning and performance initiatives, implementing and evaluating programs for approximately 600 employees on-site and over 15,000 employees nationwide.• Designed comprehensive curriculum and successfully executed new hire training, onboarding, technical training, soft-skills training, and various other training programs essential for operational efficiency. This effort resulted in a remarkable 40% reduction in onboarding time, accompanied by a quantifiable increase in effectiveness.• Developed and facilitated Leadership workshops, including Situational Leadership, Continuous Improvement (White Belt/Six Sigma), Culture Development (Orange Frog), and ongoing professional development programs.• Designed a cutting-edge Leadership onboarding curriculum and effectively implemented Leadership Matters.• Spearheaded a culture-building initiative from 2016 to 2018, resulting in heightened employee engagement, improved scores (3.8 to 4.3), and reduced employee resignations.• Provided comprehensive analyses and actionable insights to define and drive growth across key performance indicators, enhancing brand performance.• Monitored key performance indicators and formulated processes to bolster partner performance and drive growth.• Diligently managed the fiscal aspects of the department, ensuring financial stability and accountability.• Led continuous improvement initiatives aimed at enhancing operational excellence and fostering professional development.• Implemented a robust evaluation process for departmental training, resulting in the acquisition of measurable metrics to determine training and learning effectiveness.• Acted as a key member of the Nationwide Learning Leaders Council, contributing to the development and implementation of strategic learning initiatives aligned with enterprise goals.

• Pioneered the development and execution of educational programs, benefiting approximately 6,500 residents as the inaugural Extension Educator in Laughlin, NV for the University of Nevada Reno.• Efficiently managed the University Extension Satellite office in Laughlin, NV, overseeing both community-based programs and educational initiatives.• Skillfully synthesized, communicated, and delivered educational and community programs to citizens, utilizing a variety of settings such as classrooms, businesses, and community gatherings.• Actively contributed to Laughlin Town Advisory Board monthly meetings, fostering community engagement and collaboration.• Provided invaluable student support services for higher education outreach efforts within Southern Nevada.• Collaborated with peers on curriculum enhancements, evaluating course syllabi, and refining lesson plans for community-based educational programs.• Facilitated engaging leadership and customer service workshops at the regional workforce development training office.• Skillfully managed the daily office operations of the local University office.• Published academic work: Marcusson, (2011) "Results of Community Needs Survey Southern Clark County," University of Nevada Cooperative Extension Special Publication (10 pages). SP-11-11.

• Oversaw the day-to-day operations of non-profit social service programs encompassing a Children and Youth Homeless Shelter, an Adolescent Group Home for boys, and a Women and Children's Domestic Violence Shelter.• Held direct managerial responsibility for staff members across all facilities, providing leadership and guidance.• Conducted comprehensive case management for clients in collaboration with various local, state, and federal government agencies, as well as local non-profit support services.• Ensured the implementation and adherence to local, state, and federal laws, policies, and procedures, with a focus on ongoing reporting, handling complaints, and facilitating education initiatives.• Facilitated training sessions and developed policies and procedures for the US Department of Health and Human Services (HHS), Office for Civil Rights (OCR).• Spearheaded the creation, development, and execution of on-site educational programs tailored to meet the needs of homeless children and youth.• Collaborated closely with a local community college to establish a GED program and pathways to college for at-risk youth and victims of domestic violence.• Formulated, implemented, and conducted staff training programs covering compliance, operations, and leadership development.• Demonstrated excellence in grant writing and the management of local, state, and federal grants.• Served as a Board Member for the State of Arizona Children and Youth Homeless Council, actively contributing to the council's mission and objectives.• Acted as a Board Member for the Mohave County Citizens Advisory Board, participating in community-related initiatives and decision-making processes.

• Directed and oversaw the supervision and management of juveniles under probation.• Conducted thorough investigations, prepared court reports, and participated in court proceedings to ensure adherence to legal requirements.• Served as the Safe Schools Officer at Mohave High School, responsible for managing an at-risk youth program aimed at fostering a secure and conducive learning environment.• Demonstrated unwavering commitment to maintaining compliance with all applicable legal statutes, policies, and procedures.• Applied analytical skills to conceive, design, develop, implement, and assess a behavior modification program tailored specifically for at-risk youth

Master Of Education (M.Ed.), Learning Design And Technology

Master Of Education (M.Ed.), Curriculum And Instruction

Bachelor'S Degree, Physical Education Teaching And Coaching