Debra Meaders Email & Phone Number

Kansas City, Missouri Area

• Act as administrative specialist, official point of contact and “face to the customer” for GSA Deputy Regional Commissioner Midwest region and all staff in Organizational Resources Division• Screen all callers, visitors and electronic communication to Deputy Regional Commissioner and assemble background information to provide briefings prior to meetings and conferences• Perform a variety of technical functions using automated systems that support travel arrangements, timekeeping… Show more • Act as administrative specialist, official point of contact and “face to the customer” for GSA Deputy Regional Commissioner Midwest region and all staff in Organizational Resources Division• Screen all callers, visitors and electronic communication to Deputy Regional Commissioner and assemble background information to provide briefings prior to meetings and conferences• Perform a variety of technical functions using automated systems that support travel arrangements, timekeeping, electronic file management, training record management, telework tracking, and responding to FOIA requests• Coordinate the electronic calendar, arranging conferences and meetings for Deputy Regional Commissioner• Advance electronic services and processes by consulting with and supporting managers, supervisors and divisional associates• Coordinate office procurement actions and ensure availability of funds for division procurement• Prepare reports and manage records for all hiring actions including identifying discrepancies or omissions to ensure successful hiring, promotions, terminations and detail of employees• Serve as excess property disposal representative, using automated systems to track and coordinate property inventory• Serve as point of contact and organize all alterations of space, equipment maintenance, and IT and telecommunications requests and relocations • Selected as representative for sustainability team for division and as administrative assistant for high profile environmental project on Bannister federal complex.• Serve internal and external customers in role as national coordinator for organizing conferences and meeting logistics for Bannister Federal Complex Show less

Participant Services Specialist

• Build relationships with participants and deliver personalized services• Interpret IRS and SEC regulations and relay accurate plan specific information• Educate participants in making informed investment decisions to reach their retirement goals• Identify problem situations; conduct research and follow-up with participants as needed• Continued education and testing to maintain Series 6 & 63 licenses• Mentor new representatives while they complete their training

Kansas City, Missouri Area

Senior Sales Assistant • Field all incoming customer calls and manage their electronic customer records• Compile reports on sales prospects by investigating the company and their top management. Included researching, collecting, compiling and gathering information from internal and external sources to present in a logical format for sales staff• Maintain internal electronic database with all activity from first contact until client goes live so that information was available in a… Show more Senior Sales Assistant • Field all incoming customer calls and manage their electronic customer records• Compile reports on sales prospects by investigating the company and their top management. Included researching, collecting, compiling and gathering information from internal and external sources to present in a logical format for sales staff• Maintain internal electronic database with all activity from first contact until client goes live so that information was available in a logical format• Prepare introduction presentations and coordinate all mailings for prospects• Plan and participate in strategic meetings for sales opportunity presentations• Manage site visits and final sales preparation in accordance with best practices• Maintain electronic calendar and arrange travel for sales associates using an automated travel system• Reconcile monthly credit card statements, identifying discrepancies and resolving issues using the electronic Epay Direct system Show less

Kansas City, Missouri Area

• Assistant to seven Strategic Relationship Managers• Compile data and prepare various presentations for Strategic Relationship Managers to present to clients• Analyzed support programs for efficiencies and took initiative to automate the Fiduciary Tool Kit presentation, increasing accuracy while cutting input time in half for the CSA team• Manage Fiduciary Tool Kit templates quarterly and reviewed and amended these electronic and paper templates• Train new Strategic… Show more • Assistant to seven Strategic Relationship Managers• Compile data and prepare various presentations for Strategic Relationship Managers to present to clients• Analyzed support programs for efficiencies and took initiative to automate the Fiduciary Tool Kit presentation, increasing accuracy while cutting input time in half for the CSA team• Manage Fiduciary Tool Kit templates quarterly and reviewed and amended these electronic and paper templates• Train new Strategic Relationship Managers on what to expect from their CSA and required daily tasks• Trained all new CSA staff on expectations and electronic database tools Show less

Harrisonville, Mo

• Counsel applicants in job finding and keeping skills as well as facilitate a six-week “Work Readiness” class• Interviewed applicants and companies to obtain and verify information• Gave short presentations on the benefits of hiring participants from employment and training programs to prospective employers • File weekly/bi-weekly state forms for “On-the-Job” training wage reimbursement• Complete and maintain confidential state and federal forms for all applicants• Place… Show more • Counsel applicants in job finding and keeping skills as well as facilitate a six-week “Work Readiness” class• Interviewed applicants and companies to obtain and verify information• Gave short presentations on the benefits of hiring participants from employment and training programs to prospective employers • File weekly/bi-weekly state forms for “On-the-Job” training wage reimbursement• Complete and maintain confidential state and federal forms for all applicants• Place and monitor youth in summer work programs annually• Responsible to stay within an annual budget and present monthly update to funding source• Initiated a monthly meeting of local state agencies to discuss upcoming events and work as a unit to insure the applicants were receiving all assistance needed to reach their goals Show less

Overland Park, Ks

• Prepare and present departmental budget for two separate departments annually• Work closely with marketing to insure that prospective contracts were financially feasible• Negotiate, set-up and oversee all client accounts. Analyze and resolve concerns of client companies• Responsible to shop for and maintain a new phone system for national customer service department• Responsible to run weekly phone system reports and submitted to the home office• Recruit, manage and… Show more • Prepare and present departmental budget for two separate departments annually• Work closely with marketing to insure that prospective contracts were financially feasible• Negotiate, set-up and oversee all client accounts. Analyze and resolve concerns of client companies• Responsible to shop for and maintain a new phone system for national customer service department• Responsible to run weekly phone system reports and submitted to the home office• Recruit, manage and annually evaluated the staff of two customer service departments • Part of a team that designed a computer program then solely responsible to travel to all offices to train staff• Initiated and created training manual for customer service departments• Served as point of contact and coordinator for office relocation including telecommunications relocation and installation, equipment maintenance, change of electronic records system• Accountable for checking construction daily to make sure all objectives were completed correctly after company acquisition and communicating with internal and external customers about their needs Show less

Kansas City, Missouri Area

• Supervise and directed the work load of Sponsor Services employees• Responsible to compile weekly and monthly phone activity reports• Initiated and created training manual for sponsor services department• Liaison between sponsor services and all other departments• Responded to inquiries from field offices in foreign countries