• QualityTo integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer's immediate and future needs.To implement ISO standards and procedures at all times.To participate in driving the quality and customer care initiatives with training, marketing and assessments of individual commitments, team projects and staff suggestions.• Overall ResponsibilityCo-ordinate the Infrastructure & Procurement of Operations and pl.Jbjects and dependencies with other programmes and projects, on ad ay-to-day basis, to eC:Sure maximum efficiency in the allocation of common resources and skills. The Infrastructure & Procurement Specialist will assist with the deployment and maintenance of the Purchase to Payment application used within DHL known as GeT.This person will assist in sourcing new suppliers and facilitate the tender processesalong with line management and GBS procurement.

Reporting to Deirdre PringleDuring this time I preformed the following tasks ;Roll out of invoicing to the stationsDaily Compu Clearing ReportsReportsInvoice QueriesCustomer Database UpdatesAdminQueriesInternal calls

Procurement Specialist

Seconded to this role as Sue Boulton Left; Reported to the following Managers during this time ;Joe FyferDeirdre PringleRain JoubertMichael HartzenbergDuring this time I preformed the following tasks ;Ordering of stockCleaning staff reported to meFinding the best suppliersHandling GTW costsGTW overtime submissions and reportingProcessing all Invoices from SuppliersFirst AidHealth and SafteyGTW buying and orderingStock takeDealing with GTW SuppliersProcessing Chq reqs – using Correct GL and Cost center codesMonth to Month Accruals for GTWBoardroom BookingsStaff UniformsBCASDealing with all suppliers for Repairs and Maintenace for GTW.; 3 Years at Head officeMoved to Headoffice – reporting to Kathija Hoosen / Deirdre PringleChecking of Operations InvoicesProcessing of Purchase OrdersProcessing of Chq ReqsUploading of Phakisa PaymentsChecking of RAM BillingPulling of Cost Reports from SAPHeadcounts of ZA Operation TempsOrdering of STOCK from RUDLINAssigning correct GL codes to paperworkInsuring costs are allocated to the correct cost centersProcessing of GTW BCASGTW Ordering of StocKGTW OvertimeAccruals for ZA OperationsInteracting and dealing with all ZA Operations VendorsAnalysing of Month End GL Ordering of Headoffice StockInvoicing of BP Drivers

ROLE DESCRIPTIONThe Infrastructure & Procurement Specialist will assist with the deployment and maintenance of the Purchase to Payment application used within DHL known as GeT. This person will assist in sourcing new suppliers and facilitate the tender processes along with line management and GBS procurement. This person with be responsible for maintaining the day to day running of support services including but not limited to building maintenance and cleaning services. This person will also be responsible for ensuring that all vendors' information and related supporting documents are kept up to date and maintained. Further to this the specialist will be responsible for supporting the Procurement and Compliance Manager wherever necessary.Experience/ Requirements:• Experience using and supporting the local GeT team• Excellent knowledge of DHL and the express industry.• Excellent understanding of all processes and a thorough undErStanding of interface with other activities/functions.• Excellent communicator: written, oral and presentation skills.• Proficient in the use of Microsoft Excel• Good time management skills• Excellent administrative ability• Good interpersonal skills with a focus on Cross-organizational team building and relationship managementKEY RESPONSIBILITIESTo integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer's immediate and future needs.To implement ISO standards and procedures at all times.To participate in driving the quality and customer care initiatives with training, marketing and assessments of individual commitments, team projects and staff suggestions

The Infrastructure & Procurement Specialist will assist with the deployment and maintenance of the Purchase to Payment application used within DHL known as GeT. This person will assist in sourcing new suppliers and facilitate the tender processes along with line management and GBS procurement. This person with be responsible for maintaining the day to day running of support services including but not limited to building maintenance and cleaning services. This person will also be responsible for ensuring that all vendors' information and related supporting documents are kept up to date and maintained. Further to this the specialist will be responsible for supporting the Procurement and Compliance Manager wherever necessary.The Infrastructure & Procurement Specialist will assist with the deployment and maintenance of the Purchase to Payment application used within DHL known as GeT. This person will assist in sourcing new suppliers and facilitate the tender processes along with line management and GBS procurement. This person with be responsible for maintaining the day to day running of support services including but not limited to building maintenance and cleaning services. This person will also be responsible for ensuring that all vendors' information and related supporting documents are kept up to date and maintained. Further to this the specialist will be responsible for supporting the Procurement and Compliance Manager wherever necessary.

Reporting to Patrick FroudHired as a Temp to help on the swtichboard and in the reception areas during weekends and school holidays.

Reporting to Jodi Poonsammy3 YearsDuring this time I preformed the following tasks ;Customer Collection BookingsGeneral Customer QueriesTracing and Tracking of shipmentsGeneral AdminDaily statsIsando OperationsReporting to Imran Nazeer4 YearsDuring this time I preformed the following tasks ;Driver Cash CollectionsBanking of MoneyBalancing of the month end banking reportsUpdating DDS onto SISCOD ConfirmationsUndelsManifestingReceptionSortingAdminGeneral QueriesCourier DirectReported to Janine Des Fontain2 YearsDuring this time I preformed the following tasks ;Customer ServicesDaily Reports Analising of customer accountsTracing and Tracking of shipmentsGeneral Office AdminStock ContollerI was also in charge of the delaing with cell phones and Chronic Medication accounts ,AutopageCell CScriptwise PharmaciesSupercall; Switchboard and Reception2 YearsReported to Margaret Mair and Deirdre PringleDuring this time I preformed the following tasks ;SwitchboardReceptionHandoversImportsStopsInvoicingSupport DeskReporting to Rhoda Wepener; During this time I preformed the following tasks ;Internal and External Customer QueriesBookingsQuotesComplaint HandlingPre AlertsManual Warehouse SearchesResoloutions on service incidentsLodging of ShipmentsI then became the Support Desk Team Leader when Rhoda left and then reported into Deirdre Pringle. And had a team of 4 report into me.