- Created lesson plans for adult from diverse backgrounds that followed all standards under the NJ Literacy ESL Program- Developed curriculum for students in writing, reading, grammar, and English comprehension- Led one-on-one and small group sessions for students, communicating with them regularly on scheduling and coursework

-Provided front-desk support and customer service to over 100+ members weekly, offering assistance around schedulingand responding to customer inquiries-Led facility tours for prospective clientele, answering any and all inquiries around membership benefits-Coordinated with various Valley Health Departments to ensure operational efficiency and customer satisfaction

-Supported medical practice in growing patient base from zero to 3,500 patients- Interacted with, either in-person or over the phone, nearly 20,000 current and/or prospective patients, and provided front-desk support as needed-Oversaw patient scheduling, clerical administration, insurance verification, and front-desk administration-Managed a staff of five – supervises ranged from billers and medical assistants to receptionists and part-time medical trainees-Responsible for patient intake forms and leveraging electronic medical record technology to ensure operational efficiency-Coordinated with insurance companies to verify active or inactive coverage for patients daily

-Supported medical practice in growing patient base from zero to 3,500 patients- Interacted with, either in-person or over the phone, nearly 20,000 current and/or prospective patients, and provided front-desk support as needed- Oversaw patient scheduling, clerical administration, insurance verification, and front-desk administration-Managed a staff of five – supervises ranged from billers and medical assistants to receptionists and part-time medical trainees-Responsible for patient intake forms and leveraging electronic medical record technology to ensure operational efficiency-Coordinated with insurance companies to verify active or inactive coverage for patients daily

- Built a weight loss program that served over 100 patients - Trained by Optifast weight loss program and served as liaison to corporate headquarters - Managed relationships with current and prospective clients, and coordinated programs with medical physician and dietician

-Executed home visits for patients with peritoneal dialysis, working with clinical staff to provide quality care- Led in-person counseling services to patients and families on a daily basis on primarily a geriatric floor_______________________________________________________________________________________________________________