Debra Stern

Debra Stern Email and Phone Number

Manager of Customer Success @ MathWorks
Arlington, MA, US
Debra Stern's Location
Arlington, Massachusetts, United States, United States
Debra Stern's Contact Details
About Debra Stern

Debra Stern is a Manager of Customer Success at MathWorks. She possess expertise in email marketing, editing, public relations, editorial, management and 18 more skills. Colleagues describe her as "I worked with Deb for a number of years at Forrester. She is a multi-faceted thinker, leader, and problem solver, with solid big picture as well as detail-level perspectives. She simply Gets Things Done. Deb is a fierce advocate for her teams, always looking for optimizations to improve efficiency, and making sure their needs and concerns are addressed. She's smart, dedicated, and competent, and I highly recommend her." and "I worked with Debra at Forrester for a number of years in coordination with product and enhancement launches in her role as Director, Digital Content Delivery. Deb is incredibly thorough, collaborative, and client first. My experience with Deb is that she excels at bringing together diverse teams to get to a well orchestrated and systematic approach. She is thoughtful and a pleasure to work with. Her curiosity leads to a deep understanding of not only her responsibilities, but the connections needed for success across the organization. I highly recommend working with her."

Debra Stern's Current Company Details
MathWorks

Mathworks

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Manager of Customer Success
Arlington, MA, US
Debra Stern Work Experience Details
  • Mathworks
    Manager Of Customer Success
    Mathworks
    Arlington, Ma, Us
  • Forrester
    Director
    Forrester 2022 - 2024
    Cambridge, Massachusetts, United States
    Led Forrester’s global Digital Product Delivery team through a pivotal organization-wide digital and product transformation, driving the successful launch of the company’s new Forrester Decisions product while maintaining a sustained focus on quality and execution. Orchestrated initiatives to enhance client value, satisfaction, and engagement, resulting in increased client retention.
  • Forrester
    Senior Manager
    Forrester 2017 - 2022
    Cambridge, Massachusetts
    Managed Forrester's global Digital Product Delivery team, overseeing the production of the company's primary digital product. Drove innovation to enrich the client experience, collect valuable insights about client behavior, and help shape Forrester's digital strategy.
  • Forrester Research
    Manager
    Forrester Research 2014 - 2017
    Reported directly to the VP of Digital Customer Experience, playing a key role within Forrester's business technology team. Served as the primary business process expert on the Forrester’s platforms and tools, ensuring efficient and effective operations.
  • Nasdaq Omx
    Manager
    Nasdaq Omx 2011 - 2014
    Boston, Ma
    Built and managed a high-performing Customer Success team responsible for delivering exceptional customer experiences and advising executives at the highest level. Played a key role in the sales process, assisting in closing new accounts and upselling existing customers.
  • Thomson Reuters
    Project Manager
    Thomson Reuters 2005 - 2011
    Orchestrated the successful implementation of high-quality SaaS products for Fortune 500 companies, including industry leaders such as Walmart, UPS, and CBS Corporation. Recognized with a prestigious global award for outstanding contributions to sales growth.
  • Massinvestor Publishing
    Webmaster / Assistant Editor / Researcher
    Massinvestor Publishing 2005 - 2011
    • Designed, developed and managed www.massinvestor.com and www.vcnewsdaily.com• Served as Research Editor for the United States Venture Capital & PE Database• Served as Research Editor for the Family Office Database• Developed content and editorial focus for the Massachusetts Investor’s Digest• Edited both print and online publications including content, design and layout• Coordinated marketing initiatives including email and direct mail campaigns

Debra Stern Skills

Email Marketing Editing Public Relations Editorial Management Training Research Business Analysis Project Management Product Management Requirements Analysis Program Management Marketing Publications Multimedia Team Leadership Web Content Management Sales Process Corporate Communications Investor Relations Internal Communications Salesforce.com Customer Relationship Management

Debra Stern Education Details

Frequently Asked Questions about Debra Stern

What company does Debra Stern work for?

Debra Stern works for Mathworks

What is Debra Stern's role at the current company?

Debra Stern's current role is Manager of Customer Success.

What is Debra Stern's email address?

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What is Debra Stern's direct phone number?

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What schools did Debra Stern attend?

Debra Stern attended Boston College, Boston University.

What skills is Debra Stern known for?

Debra Stern has skills like Email Marketing, Editing, Public Relations, Editorial, Management, Training, Research, Business Analysis, Project Management, Product Management, Requirements Analysis, Program Management.

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