Debra Stevens Email and Phone Number
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Debra Stevens phone numbers
Driven travel professional, with over 20 years of diverse experience in travel management, client relations, operations, technology, travel systems, contract negotiation, sales, and staff management, directly contributing to bottom-line results. Strategic and analytical in thought, with excellent interpersonal skills to create and maintain superior relationships between clients, colleagues, and vendors, with demonstrated strengths and success in the following areas:• Proven travel program management and implementation experience• Strong knowledge and experience with business travel industry and best practices, processes employed by travel management companies• Demonstrated success administrating, integrating, and managing travel technology applications, profile management systems, online booking tools• Demonstrated success administrating, integrating web portal systems, GDS, travel reporting, content management, and other travel –related systems• Ability to effectively troubleshoot technical systems issues• Specializes in client satisfaction and relationship building/maintenance• Supplier contract analysis, negotiation, and review• Strong understanding and ability to apply procurement best practices and processes, P & L data, and cost- driven account management.• Proven experience supporting end users, gathering data, creating reports, providing analysis and solutions to travel related problems and issues.• Experienced with culture and values held by large, complex education institutions• Proven strong ability in designing and creating formal presentations • Excellent analytical, verbal and written skills• Proficient in the following office and web-based applications: Microsoft Office Suite, Concur, GDS, (SABRE, Apollo, Amadeus), Travelport, GetThere, NuTravel, IBank, TravelMan, Travel GPA, DecisonSource, Drupal, Cascade, Google Analytics, Vimeo, Camtasia, Brainshark
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Technology, Travel Systems Manager, Uc Travel ManagementUniversity Of California, Office Of The President Dec 2013 - PresentOakland, Ca, Us• Jointly works with Central Travel Office personnel and campus team leaders in the integration of technology enhancements for UC travel program.• Supervises implementation of new technology and educates/discusses various applications with campus travel administrators and IT resources • Organizes and conducts outreach meetings with travel program service providers to determine process solutions.• Oversees the use of new applications to assess adoption levels • Maintains close working relationships with wide variety of suppliers and outside contractors in application of new systems• Designs and implements communication program for promotion and support of technology improvements• Promotes and conducts training sessions in use of UC’s travel portal to all UC campuses and Medical Centers.• Maintains campus contacts to continually promote and assess program applications • Collaborates with Procurement to initiate and manage various RFP processes relevant to travel technology suppliers• Provides ongoing advice and support of UC travel program to end users.• Primary contact for UC with Profile Management and web portal suppliers.• Central Travel Office lead for UC Path campus implementations.• Collaborates with technical vendors and portal designers to provide access procedures associated with UC portal access and program reporting database.• Resolves mid-level vendor related and project related business and technical issues, often dealing with unique issues and problems.• Conducts broad investigations and complex analysis of UC travel program and provide status reports, projections, and identifies trends. -
Program Specialist/Csu Project Manager - Uc Travel ManagementUniversity Of California, Office Of The President Aug 2010 - Dec 2013Oakland, Ca, UsResponsible for implementation of new travel program to California State University campuses. Educated campus travel coordinators regarding benefits and details of UC systemwide travel program. Conducted campus presentations and training sessions . Collaborated with campus coordinators to increase adoption of the systemwide travel program.
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West Coast Division Global Account ManagerTravel Leaders 2007 - 2009Plymouth, Mn, UsManaged team of local and national account managers while collaborating and servicing top tier global corporate account clients. Directly responsible for West Coast Division global account P&Ls and budgets. -
Senior National Accounts ManagerTravel Leaders 2003 - 2007Plymouth, Mn, UsManaged top tier Corporations for West Coast Region. Responsibilities included client presentations, overseeing agent service teams, supplier relationships and contract negotiations. Collaborated directly with sales teams to attract and close new business.
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Corporate Accounts ManagerNavigant International 1996 - 2003Managed South County corporate territory of accounts with $1 to $10 million in air volume. Responsible for total volume of $35 million.Liaison between agency and corporate account base. Communicated with key personnel on financials and the operations of the onsite travel offices.Worked in tandem with Operations, supervising multiple locations and staff.Assisted in hiring, annual reviews, employee growth, team orientation, account goal presentations, account review meetings and terminations of onsite staffs.Instrumental in increasing preferred carrier and supplier market share to 40%.Assisted in transition of West Coast Clients into a fee-based environment.Compiled, analyzed, and presented quarterly and annual financial reports to executive level management.Increased sales revenue by qualifying, selling, and implementing new technology products to existing account base.Responsible for complete implementation of new accounts.
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House Accounts Sales ManagerAmerican Airlines, Inc Jun 1994 - Oct 1994Increased Division Sales from $25 million to $50 million.Managed travel agency account base of over 200 for Western Division Sales.Increased territory revenue share goals by implementing incentive programs, negotiating group rates, promotional and corporate contract programs.
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Corporate Sales/ Promotions Marketing RepresentativeAmerican Airlines, Inc Oct 1992 - May 1994Managed Orange County regional sales territory of top 100 corporate accounts.Organized & attended Public Relations Events while entertaining corporate accountsCombined carrier air sales revenue of over $32 million.Increased corporate revenue share by over 50% in first year.
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Corporate Sales/Marketing Sales RepAmerican Airlines Oct 1992 - May 1994Dallas-Fort Worth, Texas, Us• Increased Division Sales from $25 million to $50 million.• Managed travel agency account base of over 200 for Western Division Sales.• Increased territory revenue share goals by implementing incentive programs, negotiating group rates, promotional and corporate contract programs. -
Marketing/Promotions Sales SpecialistAmerican Airlines, Inc Apr 1981 - Jun 1992Developed and managed sales promotion sponsorships and Public Relations projects with community organizations to attract incremental revenue and enhance company's public image.Managed travel agency sales territory with combined revenue of $18 million.Implemented incentive programs and assisted in training of new area representatives.Organized & negotiated company meeting planning & incentive events with industry vendors.
Debra Stevens Skills
Debra Stevens Education Details
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California State University, Long BeachBachelor'S Degree
Frequently Asked Questions about Debra Stevens
What company does Debra Stevens work for?
Debra Stevens works for University Of California, Office Of The President
What is Debra Stevens's role at the current company?
Debra Stevens's current role is at University of California, Office of the President.
What is Debra Stevens's email address?
Debra Stevens's email address is de****@****ail.com
What is Debra Stevens's direct phone number?
Debra Stevens's direct phone number is +151043*****
What schools did Debra Stevens attend?
Debra Stevens attended California State University, Long Beach.
What are some of Debra Stevens's interests?
Debra Stevens has interest in Human Rights.
What skills is Debra Stevens known for?
Debra Stevens has skills like Account Management, Contract Negotiation, Strategy, Negotiation, Business Development, Management, Sales, Marketing Strategy, Customer Service, Marketing, Contract Management, Analysis.
Who are Debra Stevens's colleagues?
Debra Stevens's colleagues are Calvin Turner, Alex Roussel, Vickie (Hsi) Ng, Dave Dawson, Morgan Bernstein, Harmeet Saini, Sarah Huynh.
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