Blackjack, Roulette or Texas Hold 'Em dealer for corporate events, fundraisers and private parties.

•Direct support to the Chairman, CEO & VPO.•Coordinates the training work activities of administrative support team (receptionist, archivist, office assistant, and housekeeper) assuming responsibility for scheduling, dictation, filing, mail, communications, billing, sales service or printing activities. •Assists VPO regarding research and purchase of office equipment, systems and procedures, hiring and transferring of office employees. •Oversee Corporate Calendar and Contract List.•Maintenance of suspense files, project deadlines and timelines (international sales, Chairman and CEO).•Oversight and management of office protocol.•Maintain passwords and service records for office equipment, •Oversees Front Desk operations •Statistical analysis of trends such as office supply purchasing, website usage, phone calls, etc.•Work closely with CEO and space planner on office remodeling projects.•Google AdWords account maintenance, statistical analysis and reporting.•Plan and facilitate corporate functions;•Business cards•Copier contracts and usage management•Telephone system and user maintenance •Coordinate training classes through TEA •Update and maintain P&P manual, Int'l procedures manual, customer service handbook, Employee Handbook,Forms Manual.•Certificates of Insurance •Update Engineering Specification Sheets (Adobe Contribute)•Design & produce holiday cards and coordinate after-holiday Thank You cards/letters.•Oversee quarterly drug testing program.•Manage Verizon wireless account.•Website updates•Produce monthly TCR statistical report.•Employee insurance administration •Panther’s PSL administration •Manage national car rental account•Purchase order processing and invoice approval (use of PowerFlex)•Employee background checks through InfoMart•Manage literature inventory (thru archivist)•Manage logo item inventory

•Recruiting, vetting and onboarding of new US bank branches•Verification of financial information, review of business model, background investigation•Managed procurement of proper state and FHA licenses; office space/lease negotiation •Ongoing support to open branches - monitor production statistics•Help Desk agent/customer service representative

•Liaison between executive management and branch/corporate office staff. •Transition czar for branch rollover from 1st Metropolitan Mortgage (broker) operations to Brightgreen Home Loans (mortgage banker) operations. •Lender/vendor relationship manager•Office management including facilities, furniture, equipment, mail, phones, office keys/security and supplies•Prepared/modified reports, memos, emails etc. in role as Corporate Project Coordinator. Utilized spreadsheets and flowcharts to provide results to Senior Management.•Creation of PowerPoint presentations for a variety of purposes: funding approval, socialization of vendor selection, process changes, project overview, financial results, training materials, acquisition and due diligence detailing, and other.•Research, analysis, planning, resource allocation, solution identification, communication and implementation of new policies and procedures. Support in the creation of standard metrics that provide overall status and progress related to schedule, budget, resources and deliverables for special initiatives or projects.•Diagramming and documenting processes. Document and manage timelines for multiple ongoing initiatives.•Facilitated cross-functional team meetings. Coordinate and effectively communication with team members to determine and maintain schedules and hold responsible parties accountable for goal accomplishment.•Provide insights and make recommendations to senior management to align with business priorities

NOTE: 1st Metropolitan Mortgage was sold to Brightgreen Home Loans, Inc. in May 2009. •Office management including branch support, vendor relations, equipment servicing and training coordination. •Conference Director for Annual Conference – all aspects to include research and negotiation of conference venue, vendors and suppliers, travel, speakers, registration, marketing materials, staff assignments and management, etc. •Meeting Coordinator for Offsite meetings to include Charlotte Chamber of Commerce, FHA, HUD, government Legislators, MBA, NAMB, etc. Represented company on behalf of CEO.•Facilities Manager (23,000 s/f new office buildout and move 1Q2007; 6,000 s/f expansion space 2Q2008). Project managed all buildouts, expansions and office moves including managing general contractors, tracking and compiling status information and reports, progress reporting, updating progress schedules, reviewing and processing contracts for services, and review construction invoices for compliance with contract requirements.•Cross-department presentation preparation.•Senior Travel Coordinator including air, rail, car, and lodging. •Monthly Reports compilation and distribution to Senior Management team. Tracking progress of corporate projects utilizing spreadsheets and flowcharts and providing results in presentation form to Senior Management.•Executive level administrative support to CEO/Owner including corporate credit card reconciliation, calendar management, coordinating meetings and activities, call screening, email screening and filing, internet research, and statistical analysis. Also acted as personal assistant for family travel, physician appointments, and other errands.•Prepare acquisitions Due Diligence; integral in planning and implementing seamless migration during May 2009 mortgage banking merger.•Drafted Employee Policy Manual and oversaw administrative policies and procedures.

•Special Events coordinator for all company functions and conventions. •Facilities Manager (two complete floors/200 employees, major office expansion 4Q2005). Project managed all buildouts, expansions and office moves including managing general contractors, tracking and compiling status information and reports, progress reporting, updating progress schedules, reviewing and processing contracts for services, and review construction invoices for compliance with contract requirements.•Carolina Panthers PSL and Charlotte Bobcats season tickets coordinator; Wachovia Championship coordinator. •Logo Branding and continuity of marketing materials. •Broker and trade show coordinator including national events. •Secondary Marketing Investor Liaison; investor contracts administrator•Executive Administrative support to CEO and CFO maintaining full confidentiality at all times including corporate credit card reconciliation, calendar management, call screening, email screening and filing, internet research, and statistical analysis.•Presentation preparation. •Senior travel coordinator (for all company travel). Prepared and submitted expense reports. •Monthly Scorecard compilation and release to Executive team. •Credit Policy Manual editor.

•Executive administrative support to (2) Directors, (1) VP and four (4) Managers including corporate credit card reconciliation, calendar management, call screening, email screening and filing, internet research, and statistical analysis. •Wachovia Championship coordinator. •Secondary Marketing Investor Liaison; investor contracts administrator•Special Events coordinator; conference, training class and meeting coordinator. •Presentation preparation. •Travel coordinator for over 50 employees. •Prepared and submitted expense reports.•Credit Policy Manual editor; quarterly RMI Statistics Book compilation and distribution.

•Start up IT consulting firm – assisted in employee selection and onboarding•Independent office management (owner frequently traveled). •Human resources and benefits coordinator. •Bookkeeping (QuickBooks) – A/P, A/R, Payroll, fixed assets, government reports. •Facilities manager (three new facilities in 5 years). •Vendor fair/trade show exhibitor coordinator. •Marketing and training materials/logo branding continuity. •SAP Curriculum Training Materials development and class scheduler. •IT Recruiting (SAP specialists, network administrators, and other IT-related positions). •Microsoft support and training to office staff.•Represented company in absence of owner.•Travel coordinator for all company employees – expense reports reconciliation.

•Corporate budget coordinator ($1.8 billion annual budget). •NCQA Team Coordinator for physician recredentialing –cross-functional team leader. •Facilities coordinator (5 buildings/3 cities, 4000 employees). •Human resources liaison. •Editor for quarterly statewide newsletter. •Fleet vehicle coordinator (purchase and allocation).

•Full administrative support to Market Vice President. •Calendar management.•Travel arrangements and itineraries.•Temporary housing procurement.•Fleet car maintenance.•Presentation preparation.

•Cold called to obtain new customers using information from recent sailing manifests•Relationship building to retain existing customers•Arranged for inland transportation of cargo to/from sailing ports (Charleston, Savannah, Jacksonville)•Maintained relationships with major carriers (Nedlloyd, OOCL, Maersk)•Booked export cargo on appropriate vessels•Priced export products using tariff schedules•Coordinated with Schenkers Int’l for timely release of inbound freight

•Met with potential buyers (European & Saudi) to show new product lines and obtain orders•Coordinated Letters of Credit or other financing approvals•Placed orders and monitored production to ensure on-time shipping•Worked with consolidated shipping company (Carolina Shipping) to book appropriate vessel sailings and arrange for inland drayage•Maintained contact with client to advise sailing/arrival dates, etc.•After delivery, arranged for LOC funds release