Debra Aizikovitz, Pmp, Prosci, Csm, Pmoc Email & Phone Number

Austin, Tx, Us

The Head of Adoption Strategy is a key leadership role at Planview leading the cross functional “Accelerating Customer Value” value stream responsible for effective coordination of Product, Go-To-Market and Go-To-Customer teams in the delivery of programs and products to accelerate customer adoption and value realization. I work collaboratively across the Product, Marketing, and Customer Services teams to develop and implement programs and products that enhance and accelerate product adoption, value achievement and customer retention .

Austin, Tx, Us

(formerly Changepoint) Work with customers to introduce leading practices in their business transformation and organizational change management by utilizing the Planview Platform. Work cross-functionally with internal Planview teams to drive enhancement of customer enablement services delivery, and lead a digital transformation service models to use in implementations and customer journeys.

Seattle, Wa, Us

Designed the implementation approach and methodology for the Changepoint Strategic Portfolio Management (SPM) solution. Worked as a consultant on implementations to design the process and configuration of the Changepoint SPM solution for customers. Participated and contributed to product capabilities for Changepoint's SPM solution.

Düsseldorf, North Rhine-Westphalia, De

Responsible for Office the CIO, partnering with the CIO in providing technology vision and direction for the enterprise. Responsible for operating business unit project management office including development and management of standardized project management methodologies, tools, templates, controls and procedure in alignment with other business units and business areas project management organizations. Oversaw the development and maintenance of IT policies, procedures, methodologies, and governance, including performance management frameworks and metrics to encusre the IT organization delivers value to the enterprise. Oversaw IT Compliance function to ensure that IT governance processes in areas of strategic planning, project delivery, service management and IT general controls are achieving company targets and objectives. Oversaw IT quality assurance function in order to achieve project delivery quality. Worked with CIO and business leadership team, provided broad insight to IT domains and capabilities in support enterprise wide business decisions.

Düsseldorf, North Rhine-Westphalia, De

Responsible for establishing a Project Management Office (PMO) with standard project management methodology and developed project templates for all types of projects. Implemented some agile and hybrid project management processes with a state of art PPM solution, Daptiv. Establish standard processes for project forecasting and estimating. Worked to define a Change Control Board charter with other IT managers. Managed good collaboration across the IT organization with our business partners. Managed and mentored (16) project management resources to be better partners with IT Managers and business partners. Co-managed IT operational budget tracking resource, software, hardware, and other miscellaneous IT costs, along with capital budgets for new IT projects

Düsseldorf, North Rhine-Westphalia, De

Responsible for managing large and small IT projects ranging from $100K to over $6M for the service operations business and worked closely with all levels of the business from dispatchers to senior management. Responsible and manage the data migration team for a Global Oracle implementation. The process involved migrating data from four (4) legacy systems and work with the business to establish proper mapping of data. Represented the business on a Global PDA project that interfaced with Oracle. Work with all areas of the business as a business analyst for the Oracle implementation. Manage many different IT projects for the Business Integration Group within IT for the Americas. All teams were managed remotely, virtually and onsite through project management office.

Düsseldorf, North Rhine-Westphalia, De

Responsible and manage four (4) separate internal projects for the North America organization, assigned by the senior executives. The projects were deployment of 3000+ mobile devices into the field; redefine all internal business process from flows chart to gap analysis to business rules, Participated in selection of new software vendor to replace accounting and field service systems and participated in the reorganization of the information technology departments for North America. Traveled extensively for business within the US and Canada

Düsseldorf, North Rhine-Westphalia, De

Responsible and manage all the business administration, accounting, and internal control functions for a $65M organization. Supervise fifteen office administration staff. Maintained the integrity of the computer system.

Managed all the credit and collections functions for a $500 million international organization and supervise ten credit and collection staff. Maintained good internal and external customer relations.

Nz

Managed all the credit and collection responsibility for five separate companies, participated in customer relations and account resolution activities, and supervised three credit personnel.

(Purchased by thyssenkrupp Elevator) Initially responsible for branch collections and credit to reduce receivable by $8 million over six months. Promoted to a position to develop a state-specific training manual for national collections/credit and for the training of branch managers and personnel on resolving difficult collection efforts.

Us

Primary responsibility for accounting and business functions and supervision of administrative staff.

Master'S Degree, Information Technology Project Management

Certification, Women In Leadership

Bachelor Of Science (Bs), Business Administration And Management, General