• Created, launched, and managed the company’s first International Bid Desk. Team of three responded to more than 600 RFP/RFI/RFQ. Personally responsible for responding to more than 400 proposals and bids for customers from AWS to the US military on five continents.• Collaborated with cross-disciplinary team to establish strategies, processes, and metrics for successful cross-regional proposal and bid responses. Replicated US bid desk in LATAM and SEA unifying global response process.• Contributed significantly to a 65% increase in bid win rate over 24 months • Conducted internal and client-facing project status meetings as well as executive-level reporting on deployment vs. plan, rev rec, and commissions.

• Stood up and managed first company-wide deal desk. Improved revenue recognition by 70% in the first six months; created and implemented processes to track opportunities, involve deal teams in solutions selling, monitor opportunities “past the PO” through delivery and handoff; recognized as company best practices. • Managed complex opportunities with multiple, sometimes adversarial, customer stakeholder groups with disparate needs and goals, to closure. • Supported sales with field enablement, lead management, pipeline management, forecasting, and account planning. • Effectively managed client, partner, and internal stakeholders regarding status/progress, risks, dependencies, and other issues.Other: Channel Support / Field Enablement and Training / ForecastingAwards and Honors: 2Q2015 Top Performer Award

• Established protocols supporting new software solution sales and improved net profits by 50% in just over a year.• Developed new services products, GTM plans, marketing materials, and field training. Supported new-to-the-world solution development and launch. • Improved communication and record-keeping to maximize profitability.

• Created a harmonious ecosystem of customers, users, account managers, and engineers to provide critical market data to R&D and marketing in support of new product development.• Managed team which established beta testing and user groups; created active customer advisory boards in North America and Europe.• Established and managed a customer reference program providing testimonials, panel participants, and success stories to marketing.

• Created a harmonious ecosystem of customers, users, account managers, and engineers to provide critical market data to R&D and marketing in support of new product development.• Managed team which established beta testing and user groups; created active customer advisory boards in North America and Europe.• Established and managed a customer reference program providing testimonials, panel participants, and success stories to marketing.

• Standardized SEO/SEM across websites in a dozen countries; initiated project to combine multiple regional websites into a single comprehensive corporate site.• Established lead gen/qualification, and marketing interface to sales pipeline.• Integrated online marketing into campaign management and content management.