Debra Hurst is a Client Success Manager at SANS Institute. She possess expertise in sales, team building, project management, management, program management and 13 more skills. Colleagues describe her as "Debra is an exceptional employee and an amazing colleague. I can say with confidence Debra is one of the most dedicated, detail oriented client focused individuals I’ve ever worked with. Her kind nature and willingness to help others is admirable. The clients she worked with always gave the highest remarks regarding her performance. It’s truly been a pleasure to have been able to work so closely and learn from such an amazing person. " and "Deb has a true passion for learning every aspect of her job so that she can provide the most thorough information to her clients and assist them in the best manner as possible. She goes beyond simply configuring clients' accounts, and she puts the extra effort into making sure they are serviced in every manner. Her patience, knowledge, and and her top-notch support have all been reflected via client surveys, as she was recognized for her outstanding service. As a relatively new hire and on a very short notice, Deb was asked to assist at a security awareness event in which she would provide our clients information about our yearly security awareness report. Deb not only studied and learned the report inside and out, but she also was able to relay this information to clients and to provide them with valuable insight for their programs. Her intrinsic drive to learn and to relay this knowledge to clients, along with her patience and warm approach, are valuable skills and strengths, and she earns my top recommendation as a team member. "