Debra Padula Email & Phone Number

New York, New York, United States

New York, New York, United States

Founded in 2015, Alloy was built to help connect banks and fintechs to more sources of KYC, KYB, AML, and other identity, fraud, and compliance data. The idea was simple — the more data you have to make a decision, the more confident you’ll be in that decision.* Developed expertise in Alloy's decision engine and API, facilitating seamless customer.

New York, New York, United States

The DailyPay financial platform was founded in 2015 with a mission to build a new financial system that works for everyone and rewrite the invisible rules of money. DailyPay focuses on financial inclusion and equity, enabling millions of American workers the ability to access their earned pay as they earn it.* Developed expertise in DailyPay's suite of.

Jersey City, NJ

Founded in 2006, Zift Solutions helps channel leaders deliver an unparalleled partner experience and capture more revenue with fully integrated tools, expertise, services and support. Zift is focused on enhancing channel partner program productivity and profitability by automating marketing, sales and operational processes. Over the last decade, the.

New York, NY

Net@Work combines technology and business expertise with exceptional care and communications to build long-term, trusted relationships.At Net@Work I was a certified Sage CRM Implementation Consultant responsible for complete delivery of Sage CRM systems, including integration with Sage ERP systems, for companies in various industries, from project kick-off.

New York, NY

GBS Europa GmbH is a leading vendor of solutions and services in the fields of messaging security and workflow for the HCL and Microsoft collaboration platforms. Over 5,000 customers and more than 4 million users worldwide trust in GBS expertise. The company operates in Europe, North America & Asia.Developed centralized support operation for multiple.

New York, NY

• Established Relavis Support Center while managing support for all Relavis Customer Relationship Management (CRM) products. Effectively supervised a staff of up to ten technical support specialists. Maintained and.
• Supported 500 customers and 50 business partners worldwide and internal staff of 60 consisting of global organizations and small-to-medium businesses covering manufacturing, financial services, high-tech.
• Advanced and implemented all support center policies and procedures, including ticket tracking, escalation, and associated IBM Lotus Notes databases to automate support operation, including web-based self-service
• Supported professional services consulting division in advisory capacity to resolve complex technical project issues, met project deadlines, and stayed under budget constraints
• Attained indirect revenue targets by routing consulting and training leads to professional services team.
• Consistently achieved high customer satisfaction ratings resulting in 90% maintenance renewal rate

New York, NY

• Organized and led business requirements sessions, catering towards customer’s customization needs. Directed joint customer/MFJ project teams to ensure that all projects were completed on time and within set budgets..
• Selected as advisory project management lead for strategic accounts that were in jeopardy of being lost due to poorly managed implementations. Consistently enabled teams to ultimately deliver outstanding projects on.
• Created project management database and quality assurance system to efficiently organize project requirements and assigned tasks, time sheets, manage change control, and document design modifications and configuration

B.A., Conservation (Natural Resources), Political Science

Certificate, Computer Programming

Activities and Societies: COBOL, RPG II, Assembler, JCL