Debra Small Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

Modernized organization through digital transformation of internal communication, employee resources, benefits and open enrollment. Recognized financial savings through contracts and vendor consolidation.

Sheraton Boston Hotel

• Manage and lead all human resources functions with a team of four at the Sheraton Boston a business unit with over 600 employees in a primarily union environment in most departments.• Responsible for the administration of total reward strategies of the property based on corporate requirements and property statistics, analysis and needs. • Manage property workers compensation to reduce claims and liability while promoting a safe working environment in compliance with OSHA requirements.• Coach and mentor the Executive Leadership team and develop strategic plans for their functional areas reducing their employee turnover rate from 6% down to 4%.• Conduct wage, salary and benefit surveys of the local market and measure employee satisfaction; design and implement incentive programs increasing employee satisfaction index from 78% to 91%.• Provide analysis to the Executive Leadership team on financial decisions impacting the hotels bottom line; led workforce reductions through various business requirements including outsourcing.• Represent hotel in all labor relation activities including arbitration, collective bargaining agreements & negotiations.• Reduced the number of claims filed with MCAD (Massachusetts Commission Against Discrimination) from an average of 5 per year to 0 (past 36+ months) through extensive labor training for managers.• Review strategic goals with the hotel ownership bi-annually and present progress and updates on the investment in capital expenditures and Employee Programs within Starwood.

Greater Boston Area

• Directed the HR operations including compensation, benefits, staffing, performance management, immigration and labor laws in a multi-property environment.• Oversaw planning and implementation of Executive Committee Bonus Program and employee recognition programs.• Adherence to Federal and State Employment Laws; EEO / OSHA / COBRA / FMLA / ERISA / ADA / FLSA.• Prepared and implemented annual Diversity and Affirmative Action Programs; developed and delivered training programs including; Harassment Free-Workplace, Leadership Skills, and New Hire Orientation.• Conducted employee feedback sessions through surveys, town hall meetings and roundtables; measured and analyzed the response and feedback, developed action plans and implemented with the respective departments.

Ba, Business

Activities and Societies: Lacrosse Player, Student Council President

Bachelor'S Degree, Business Management