AeroLeads people directory · profile
Debra Tong Email & Phone Number
Customer Success Manager, Platform Incubation APAC
at
AVEVA
1 work email found
@affable.ai
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager, Platform Incubation APAC
Location
Singapore, Singapore, Singapore
Company size
Who is Debra Tong? Overview
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Quick answer
Debra Tong is listed as Customer Success Manager, Platform Incubation APAC at AVEVA, a company with 7563 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at affable.ai and a matched LinkedIn profile for Debra Tong.
Debra Tong previously worked as Customer Success Manager at Aveva and Member at Women In Customer Success. Debra Tong holds Bachelor Of Science (B.Sc), Hospitality Administration/Management from University Of Nevada-Las Vegas.
Company email context
Email format at AVEVA
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{first}@affable.ai
86% confidence
AeroLeads found 1 current-domain work email signal for Debra Tong. Compare company email patterns before reaching out.
Profile bio
About Debra Tong
Debra Tong is a Customer Success Manager, Platform Incubation APAC at AVEVA. She possess expertise in customer service, front office, people skills, hotels, opera property management system and 2 more skills. She is proficient in Mandarin. Colleagues describe her as "Debra is an incredibly amazing friend and colleague. She is beyond expectation, when asking her 10 she gives you 100 or even more, always! Debra is very good in her role, as a client success as she've got a sense of service-minded, she is born to be one. Very detail-oriented person. I and all the clients really love working with Debra!"
Listed skills include Customer Service, Front Office, People Skills, Hotels, and 3 others.
Current workplace
Debra Tong's current company
Company context helps verify the profile and gives searchers a useful next step.
Aveva
11 roles
Debra Tong work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
Nov 2023 - Present
Mar 2023 - Dec 2023
Senior Client Success Manager
- Supported transition efforts post-acquisition- Revamped data tracking across CS, Finance, RevOps for more efficient revenue reporting- Revised Enterprise customer management for increased adoption and value
Apr 2023 - Nov 2023
Client Success Manager
- Established CS, implemented SOPs around pre, during, post-onboarding & renewals- Lead CS operations- Remote hiring & training- Oversee global accounts of different needs (Lite to Enterprise)- Grew G2 presence by maintaining a >30% increase in reviews per season. This improved Affable's ranking from #26 to top #10- Run & maintain NPS score between 40 - 50.
Apr 2021 - Apr 2023
Client Success & Sales Manager
- Oversaw sales performance- Planned and executed sales campaigns, reduced lead to disco call lead time by 30%
Nov 2020 - Mar 2021
Client Success Manager
- Established and managed the Client Success team, implemented all SOPs (pre-post Sales, onboarding, renewal, engagement, upsell)- Maintained client churn due to unsatisfactory service, at ~1%- Ran minimally 3 yearly upsell campaigns- Managed AR payment during COVID, improving average payment lead time by ~33%
Sep 2019 - Mar 2021
Account Executive
- Event idea conceptualisation to execution under tight timelines- Managed on-ground events for 7 nation-wide government events (Health Promotion Board), events ranging from 1 to 6 months
Nov 2017 - Sep 2019
Club Intercontinental Executive
- Solid guest service track record via comment cards, TripAdvisor reviews- Focus on Front Desk & F&B full operations- Marketed and executed Club Monthly activities- Brand Standard SOP Champion 2017, audit results >90%- Staff Dinner & Dance 2016 Chairman, led team to plan for 250 employees- Hotel Leader of Quarter (October - December) 2016 award
Jun 2016 - Sep 2017
Management Trainee
- Rotation around all departments, focused on Front Desk & Housekeeping- Quick learner under high pressure- Front of House Unsung Hero 2016 award- Committee member in employee activities planning
Aug 2015 - Jul 2016
Intern
Sep 2012 - Jan 2013
Team & coworkers
Colleagues at AVEVA
Other employees you can reach at aveva.com. View company contacts for 7563 employees →
AT
Alessandro T.
Colleague at Aveva
Varese, Lombardy, Italy, Italy
View →
LL
Lars Leppin
Colleague at Aveva
Frankfurt Rhine-Main Metropolitan Area, Germany
View →
DB
Daniel Brughera
Colleague at Aveva
Harderwijk, Gelderland, Netherlands, Netherlands
View →
FZ
Fred Zhang
Colleague at Aveva
San Lorenzo, California, United States, United States
View →
MV
Manuela Villa
Colleague at Aveva
Greater Varese Metropolitan Area, Italy
View →
SW
Samantha Weaver
Colleague at Aveva
Crosby, Texas, United States, United States
View →
AV
Andreia Vieira
Colleague at Aveva
Nova Iguaçu, Rio De Janeiro, Brazil, Brazil
View →
AK
Ashish Kumar Singh
Colleague at Aveva
Uttar Pradesh, India, India
View →
JJ
Jaison Jose
Colleague at Aveva
United States, United States
View →
JL
Jim Lee
Colleague at Aveva
Greater Chicago Area, United States
View →
Alessandro T.
Colleague at Aveva
Varese, Lombardy, Italy, Italy
View →
LL
Lars Leppin
Colleague at Aveva
Frankfurt Rhine-Main Metropolitan Area, Germany
View →
DB
Daniel Brughera
Colleague at Aveva
Harderwijk, Gelderland, Netherlands, Netherlands
View →
FZ
Fred Zhang
Colleague at Aveva
San Lorenzo, California, United States, United States
View →
MV
Manuela Villa
Colleague at Aveva
Greater Varese Metropolitan Area, Italy
View →
SW
Samantha Weaver
Colleague at Aveva
Crosby, Texas, United States, United States
View →
AV
Andreia Vieira
Colleague at Aveva
Nova Iguaçu, Rio De Janeiro, Brazil, Brazil
View →
AK
Ashish Kumar Singh
Colleague at Aveva
Uttar Pradesh, India, India
View →
JJ
Jaison Jose
Colleague at Aveva
United States, United States
View →
JL
Jim Lee
Colleague at Aveva
Greater Chicago Area, United States
View →
2 education records
Debra Tong education
Bachelor Of Science (B.Sc), Hospitality Administration/Management
Diploma, Hospitality And Tourism Management
FAQ
Frequently asked questions about Debra Tong
Quick answers generated from the profile data available on this page.
What company does Debra Tong work for?
Debra Tong works for AVEVA.
What is Debra Tong's role at AVEVA?
Debra Tong is listed as Customer Success Manager, Platform Incubation APAC at AVEVA.
What is Debra Tong's email address?
AeroLeads has found 1 work email signal at @affable.ai for Debra Tong at AVEVA.
Where is Debra Tong based?
Debra Tong is based in Singapore, Singapore, Singapore while working with AVEVA.
What companies has Debra Tong worked for?
Debra Tong has worked for Aveva, Women In Customer Success, Affable.Ai Influencer Marketing Platform, Affable.Ai, and Lanturn.
Who are Debra Tong's colleagues at AVEVA?
Debra Tong's colleagues at AVEVA include Alessandro T., Lars Leppin, Daniel Brughera, Fred Zhang, and Manuela Villa.
How can I contact Debra Tong?
You can use AeroLeads to view verified contact signals for Debra Tong at AVEVA, including work email, phone, and LinkedIn data when available.
What schools did Debra Tong attend?
Debra Tong holds Bachelor Of Science (B.Sc), Hospitality Administration/Management from University Of Nevada-Las Vegas.
What skills is Debra Tong known for?
Debra Tong is listed with skills including Customer Service, Front Office, People Skills, Hotels, Opera Property Management System, Hotel Management, and Food And Beverage.
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