Expertise in project and process management, application support and customer relationship management. Effective team leader, skilled in motivating and mobilizing people in a results oriented manner to instill performance. Perform well under pressure and deal effectively with schedules, budgets, and deadlines. Thirteen years of application development and support experience for applications running on MVS, AIX and DB2 platforms. Technical experience in hardware service delivery, which includes complex problem resolution and parts management across a broad range of IBM and OEM hardware.Specialties: Project Management, Application Support, Application Design, Application Testing, Technical Writing, Customer Relationship Management.
Listed skills include Project Management, Technical Writing, Application Support, Crm, and 18 others.