Debra A. Stitt

Debra A. Stitt Email and Phone Number

Account Manager at SilverTech, Inc. @ SilverTech, Inc.
manchester, new hampshire, united states
Debra A. Stitt's Location
Greater Boston, United States
Debra A. Stitt's Contact Details

Debra A. Stitt personal email

n/a

Debra A. Stitt phone numbers

About Debra A. Stitt

Customer Success | Sales Operations | Customer Relationship Builder | CRM Expert | BACustomer Care Professional dedicated to building long-term relationships by exceeding customer's expectations.Commitment to Customer Excellence | Efficiency ExpertEmail: deb.stitt@comcast.netMulti-faceted, efficient, and reliable professional with 10+ years of experience supporting customer needs and expectations with a demonstrated history of working in the computer software industry. Strong professional skilled in client relations, account management, and project management. Excellent interpersonal, phone, and digital communication skills.Creative problem solver who has consistently completed projects on time and within budget. Proficient in CRM applications and design programs. Conducted customer satisfaction surveys and recommended product enhancements which were then adopted.Core Competencies:*Data Mining Expertise*CRM*Detailed Oriented*ERP*Microsoft Office Suite*Results Driven*Recurring Revenue Programs*Strong Leadership and Management Skills*SaaSCareer Accomplishments:*Orchestrated an in-house training facility which reduced operating costs by 50%.*Streamlined technical support tickets through partner network cutting down on outstanding product issues and increased communications.*Implemented new customer facing transactional documentation to increase product understanding, transparency and reduced outstanding payments from 180+ to Net 30 days within 90 days.*Launched an online customer portal for automating parts orders, RMA requests, support tickets and a knowledge-based self-help.*Designed and implemented a company-wide SaaS ERP/CRM system which replaced many disconnected older client applications improving customer and employee satisfaction.

Debra A. Stitt's Current Company Details
SilverTech, Inc.

Silvertech, Inc.

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Account Manager at SilverTech, Inc.
manchester, new hampshire, united states
Website:
silvertech.com
Employees:
196
Debra A. Stitt Work Experience Details
  • Silvertech, Inc.
    Account Manager
    Silvertech, Inc. Aug 2023 - Present
    Manchester, New Hampshire, United States
    View
  • Pats Peak
    Psia Level Ii And Children Specialist I Certified Ski Instructor
    Pats Peak Nov 2003 - Present
    Henniker, Nh
    View
  • Tpx
    Service Manager
    Tpx Mar 2023 - Aug 2023
    Manchester, Nh
    View
  • Tpx
    Customer Success Manager Ii
    Tpx Mar 2022 - Mar 2023
    View
  • Tpx Communications
    Customer Success Manager
    Tpx Communications Sep 2020 - Mar 2022
    Manchester, New Hampshire, United States
    View
  • Tpx Communications
    Channel Support Manager
    Tpx Communications Jul 2017 - Sep 2020
    Manchester, New Hampshire
    View
  • Osr Open Systems Resources, Inc.
    Manager, Client Learning Services
    Osr Open Systems Resources, Inc. Aug 2013 - Apr 2017
    Amherst, New Hampshire
    View
  • Osr Open Systems Resources, Inc.
    Seminar Coordinator
    Osr Open Systems Resources, Inc. Jun 2011 - Aug 2013
    Amherst, Nh
    View
  • Cadec Global
    Sales Operations Manager
    Cadec Global Aug 2008 - May 2011
    Manchester, Nh

Debra A. Stitt Skills

Management Sales Operations Salesforce.com Crm Netsuite Business Process Improvement Project Management Leadership Business Development Social Media Marketing Data Mining Expertise Customer Relationship Management Presentation And Writing Skills Creative Problem Solving Commitment To Customer Excellence Computer Literacy Research Acumen

Frequently Asked Questions about Debra A. Stitt

What company does Debra A. Stitt work for?

Debra A. Stitt works for Silvertech, Inc.

What is Debra A. Stitt's role at the current company?

Debra A. Stitt's current role is Account Manager at SilverTech, Inc..

What is Debra A. Stitt's email address?

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What is Debra A. Stitt's direct phone number?

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What skills is Debra A. Stitt known for?

Debra A. Stitt has skills like Management, Sales Operations, Salesforce.com, Crm, Netsuite, Business Process Improvement, Project Management, Leadership, Business Development, Social Media Marketing, Data Mining Expertise, Customer Relationship Management.

Who are Debra A. Stitt's colleagues?

Debra A. Stitt's colleagues are Azrina K Singh, Ekta Duseja, Ethan Neil, Billy Woodard, Molly Doyle, Daniel Magne, Deborah Gagnon.

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